Court Investigator Supervisor

Court Investigator Supervisor

The Court Investigator Supervisor for the Probate Court department provides oversight and guidance to the Probate Court Investigators unit. The Investigations unit of the Probate Court makes pre- and post-appointment visits to vulnerable adults who have been deemed to need a guardian by the Court. Investigators are skilled and trained observers, who act as the "eyes and ears" of the Court.

The supervisor will demonstrate strong strategic and operational leadership by regularly reviewing existing work practices and tools to identify opportunities for improvement or expansion. They will communicate clearly and collaboratively with both internal departments and external stakeholders to support the delivery of high-quality services. Using sound judgment and data analysis, the supervisor will identify trends that impact the unit and translate this information into actionable improvements.

They will set clear expectations, provide consistent coaching and feedback, and foster a professional, accountable, and motivated team environment. Through continuous evaluation, thoughtful problem-solving, and a commitment to operational excellence, the Court Investigator Supervisor will ensure that the unit remains adaptable, efficient, and aligned with departmental goals.

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every

person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

We recognize your time is valuable, so please apply if you meet the following required qualifications:

• Bachelor's degree in Social Work or a related field.
• Three (3) years of experience with seriously mentally ill populations, persons with physical and/or mental disabilities, the homeless population, or directly related Judicial Branch experience, which includes at least two (2) years of casework or investigation experience in a legal, financial, law enforcement, or social services setting.
• Applicants must have or obtain a valid Arizona Driver License and reliable vehicle by time of hire.

• Completed courses in the National Center for State Court's Court Executive Development Program.
• Prior supervisory experience.
• Experience supervising and managing staff with a constantly changing caseload.

Knowledge of:

• Investigation and research methods and techniques.
• Interview methods and techniques.
• Report Writing and adherence to report structure guidelines.
• Meeting strict deadlines and managing a high volume of cases.
• Principles and practices of administration, data processing, budgeting, purchasing, personnel administration and office management.
• Court organization, functions and services; laws, rules and regulations pertaining to the judicial process.
• Supervisory practices and principles.

Skill in:

• ICIS, Microsoft Word, SharePoint, Excel, templates, and web-based search engines.
• Effective verbal and written communication to include the use of proper grammar.
• Exhibiting self-control, patience, initiative, courtesy, tact, and diplomacy to maintain effective relationships with diverse populations.
• Demonstrating professional behavior and ethical standards of conduct.
• Interviewing in person and virtually.
• Effective time management and organization.
• Critical analysis of individuals and situations to convey accurate recommendations and findings.
• Planning, organizing and directing administrative services.
• Interpreting and making decisions concerning Court administration in accordance with laws, regulations and policies.
• Use of…