Aviation Admin Manager

Manager Of Team Member Services

Under the direction of the HHS Aviation Hub Vice President, the Manager of Team Member Services plays a critical leadership and managerial role in supporting the overall administrative needs of the hub operation. This leader will serve as the primary, on-site point of contact for Team Members, and will create an environment of polite, efficient, engaging, diplomatic, and Team Member-focused service.

Roles and Responsibilities:

• Have thorough knowledge of Company policies, airport policies & regulations, best practices, training requirements, etc.
• Recruiting, hiring, and onboarding of HHS Aviation Team Members for assigned operation
• Manage and track all required Team Member training (using LMS).
• Provide guidance and direction for Team Members.
• Manage a team of coordinators to support Team Members on all shifts.
• Provide Team Member counseling and apply corrective action as needed.
• Assist Team Members with information regarding time and attendance, scheduling, benefits, etc.
• Act as primary local liaison with union representatives.
• Maintain a positive working relationship with Team Members, Station Leadership Team, and union representatives.
• Coordinate and administer shift bids, schedule adjustments, etc.
• Track Team Member Attendance.

• Conduct audits and provide reports as required by the Hub Vice President.
• Act as HHS Aviation's point of contact for all aspects of station administration.
• Manage airport SIDA and CBP requirements for the assigned HHS Aviation operation