Customer Success Operations Leader
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-17
Listing for:
Townsquare Interactive
Full Time
position Listed on 2026-08-17
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Townsquare Interactive in Downtown Phoenix is seeking an Operations Manager to lead and develop a high-performing Customer Success team, overseeing onboarding, inbound and outbound call handling, and account management. You will drive operational efficiency by optimizing processes, implementing best practices, and monitoring performance metrics to enhance customer satisfaction.
As part of our growing Phoenix office, you will partner with leadership and cross-functional teams to resolve
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