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Global Workforce Planning & Transformation Leader
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-20
Listing for:
Chime
Full Time
position Listed on 2026-08-20
Job specializations:
-
Management
AI Business & Operations
Job Description & How to Apply Below
Chime is hiring a Senior Manager, Global Workforce Planning & Transformation to scale workforce planning across our global Customer Operations. You will lead forecasting, capacity planning, scheduling, and optimization for thousands of agents, partnering with Operations, Finance, Vendor Management, Analytics, and Technology teams to improve performance.
This role focuses on leveraging AI, automation, and innovative workforce technologies to drive scalable, data-driven decisions and continuous
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