Senior Director,Claims & Litigation Counsel Job Phoenix area,Arizona USA,Management

Banner Health believes leadership matters. We look for leaders who share our vision of making health care easier, so life can be better. Our executives are at the forefront of the health care transformation, planning the future of Banner Health.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines.

POSITION SUMMARY

This position is responsible for providing strategic and operational leadership to the claims and litigation management team. It includes implementation of best practices, financial responsibility for performance of claims including oversight of claim reserves and outcomes, and providing legal advice and direction related to risk management incidents, potential claims, and litigated matters. The leader reports directly to the company’s offshore captive insurance company board, interacts with domestic and international insurance market contacts, and oversees Claims Directors and the Claims team, managing high-exposure cases and ensuring cost‑effective and successful management of Hospital and Physician Professional Liability (HPPL), General Liability (GL), Employment Practices Liability (EPL), and other liability claims and litigation.

The role coordinates with other risk area functions to reduce the financial impact of liability risk and claims on the organization.

CORE FUNCTIONS

Provide leadership and direction to ensure cost‑effective and successful management of liability claims and litigation, interacting with senior leaders on large matters, handling claim files, creating reports and database entries, establishing standardized claims procedures, and developing policies.

Give legal advice to Claim Directors and Specialists, manage high‑potential exposure cases, implement excess reporting guidelines, oversee trial preparation for major claims, and independently negotiate or direct claim settlements within authorized limits.

Offer legal counsel to employees, leadership, and the captive insurer on risk management, mitigation, and settlement strategies; direct privileged investigations.

Lead internal and external claims audits, reserve review processes, monitoring claim trends and industry benchmarks; prepare data reports and present findings to facility leadership, risk managers, and executives.

Participate in attorney selection, retain approved counsel, supervise outside defense work, and establish resolve strategies with defense partners.

Oversee indemnity and expense reserve processes, create performance metrics, and review reserving guidelines and best‑practice procedures.

Collaborate with senior leaders and stakeholders to develop system‑wide risk responses, policies, guidelines, and training; present at committees, board meetings, and insurance meetings.

Investigate complex claims, manage mediation and trial processes, negotiate directly with claimants, mentor staff, and direct privileged investigations; exercise independent authority to resolve claims within established limits.

MINIMUM QUALIFICATIONS

Bachelor’s Degree in a relevant field or equivalent education and experience.

Expert‑level knowledge of principles, practices, and operations in the assigned area, obtained through five to seven years of progressively responsible managerial experience, including two to three years at a healthcare system or large multi‑operational corporate environment.

Completion of a Juris Doctorate (J.D.) and admission to at least one state bar, plus five to seven years of medical professional liability management experience. Must gain admission to the AZ bar through reciprocity or in‑house counsel provision. Demonstrated expertise and a proven track record of driving outcomes and achieving organizational goals.

Demonstrated leadership skills such as anticipating customer needs, managing budgets, building partnerships, solving complex problems, persuading others, developing best practices, mentoring staff, and improving service excellence for customers, patients, and employees.

PREFERRED QUALIFICATIONS

Strong negotiating skills and advanced knowledge of healthcare claims, risk management, quality management, and performance improvement.
In‑house liability claims management experience and familiarity with related healthcare regulations or litigation.
Prior managerial experience and additional related education or experience.

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Senior Director, Claims & Litigation Counsel