Operations Project and Training Manager Job Phoenix area,Arizona USA,Management

Position: Operations Project and Training Manager at BAXIMUS

The BAXIMUS PURPOSE
- To Glorify God by being a Faithful Steward of all that has been entrusted to us and to have a Positive Influence on everyone we serve.
The BAXIMUS CORE VALUES
- Humility | Trust | Stewardship | Family | Action. BAXIMUS is an operating and consulting firm specializing in service & hospitality.
BAXIMUS is seeking an Operations Project and Training Manager to join our fast-paced, entrepreneurial team in Phoenix, AZ. If you are task-driven, systems-oriented, and intentional in building relationships and teams, then this is your chance to have a positive influence in the lives of others.

WHAT YOU WILL DO

As the Operations Project and Training Manager, you will be responsible for optimizing the BAXIMUS project management processes, leading cross-departmental projects, and ensuring operational excellence through training across multiple states. You will oversee a growing team of employees and partners (approximately 30 and growing to 75+).

COMPENSATION AND BENEFITS

KEY RESPONSIBILITIES

Lead through the BAXIMUS Vision.
Build and maintain a master project tracker covering all active initiatives and project timelines.
Establish clear deadlines and track milestone dates for each workstream or training.
Cross-functional coordination and communication between key stakeholders, clients, investors, corporate employees, and restaurant staff.
Monitor progress weekly, flag bottlenecks, and identify risks early and escalate when needed.
Maintain documentation and status updates. Hold teams accountable to agreed deadlines.
Ensure follow-ups are documented and completed.
Support Leadership Tenets – Vision, Development, Care, & Accountability.
Regularity and standards compliance.
Integrate technology and management tools, systems, and resources.
Lead performance reviews, corrective action plans, coaching calls, on-site trainings, as needed.
Lead the operations team to standardize processes and systems.
Lead implementation of new policies and procedures.

WHAT WE ARE LOOKING FOR
Requirements

Bachelor's degree – Project management, operations management, organizational leadership, communications, business management, or similar filed.
1+ years of project management or training experience, specifically people-oriented projects/tranings. Strong understanding of and adherence to laws, regulations, policies, and standards. Experience with multi-location or multi-state operations.
In person work, from the BAXIMUS office in Central Phoenix, AZ.
Medium to heavy travel to various projects in multiple states, (Grand Opening Trainings).

Qualities

HUMILITY
- Recognizes the need for others and must have a willingness to learn new things.
TRUST
- Self-Motivated & Driven – Always looking for ways to add value to the organization and others. Disciplined – Ability to hold oneself and others accountable.
STEWARDSHIP
- Personal Responsibility – Extreme Ownership and Stewardship of the roles and responsibilities of the job.
FAMILY
- Servant Leadership– Treats others with Honor, Dignity, and Respect.
ACTION
- Grit – Relentlessly pursue perfection, tolerate excellence.

Skills

Systems-minded and task-driven with a talent for streamlining operations through coaching and training. Strong project management skills with a track record of leading teams. Comfortable in a fast-paced, entrepreneurial environment.
Ability to multi-task across various projects.
Leverage past projects, technologies, resources, tools, etc., and personal experiences to achieve positive results.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams), Google Workspace (Docs, Sheets, Drive), , Slack, Claude, etc.
Experience with and working knowledge of various Management Systems.

Additional Considerations

Service & Hospitality, Restaurant Operations, or training experience. Familiarity or experience with franchising & licensing businesses. BAXIMUS will require 3 references, (2 Professional, 1 Personal).

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