Center Manager Phoenix Camelback

Job Details

Location:

1650 E Camelback Road - Phoenix, AZ 85016

Salary Range: $48,000.00 - $60,980.00 (Competitive Salary + Lucrative Bonus Structure)

Job Type: Full-time
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Work Location:

In person

Position:
Center Manager

As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPIs and speak to financial acumen

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem‑solving skills
• Sales‑driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key
• Knowledge of business operations and key performance indicators
• Places the guest first and coaches associates to connect with guests
• Self‑motivated, accountable, punctual, organized, and reflects the brand
• Leads and inspires by example, encourages fact‑based solutions, and celebrates others’ success
• Open and flexible schedule
• Effective written and verbal communication skills
• Ability to learn and use POS systems
• Ability to lift up to 30 pounds frequently and 50 pounds occasionally, and to stand and work on floor for extended periods (80% or more of shift)

• Competitive base salary + monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401(k) with match, health, vision, dental, and more
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee
  - Have fun while being the best
• Referral Bonus
  - Generous incentive to hire all roles

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.