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Senior Operations Manager Service Excellence
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-04
Listing for:
Mortgage Contracting Services
Full Time
position Listed on 2026-09-04
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Mortgage Contracting Services is seeking an Operations Manager in Phoenix/Tempe, AZ. The role serves as acting COO for the account, owning year-over-year growth and profit while leading a team of Account Coordinators.
Responsibilities include translating client KPIs into workflows, developing an operations plan, and delivering quarterly service reports. Strong leadership, communication, and process-improvement skills are essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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