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Associate Director, Customer Support Operations
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-05
Listing for:
Gemini
Full Time
position Listed on 2026-09-05
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Gemini is seeking an Associate Director of Customer Support (Operations Center) to lead workforce management and regional operations in Tempe, AZ. This role blends hands-on responsibilities with senior leadership oversight and requires in-person presence five days a week.
You will forecast, schedule, and manage headcount while coaching managers, driving efficiency, and aligning with global operations. A strong data-driven mindset and customer-centric approach are essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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