Regional Leader

Description

AZ Regional Partner

Platinum Dental Services

Locations:
Phoenix, Chandler, Mesa, Prescott, Prescott Valley, Chino Valley, Scottsdale

At Platinum Dental Services, our mission is to help as many people as possible lead healthier lives by restoring their oral health. We believe exceptional patient care starts with exceptional teams, strong leadership, and a culture built around growth, accountability, and service.

We are looking for an experienced, people-focused Regional Partner to lead and support a portfolio of dental practices. This is a field-based leadership role for someone who thrives on developing people, improving performance, building strong relationships, and helping practices reach their full potential.

As a Regional Partner, you will serve as the connection between organizational leadership and the teams within your region. You will oversee the operational, financial, and cultural performance of multiple dental practices while developing Office Leaders and partnering closely with Doctors.

This is not simply an operations role. We are looking for a coach and leader who can identify opportunities, have meaningful conversations, use data to drive decisions, and develop leaders who can successfully run their practices independently.

• Build strong, capable, and independent Office Leaders who can successfully lead their practices.
• Provide ongoing coaching, feedback, and development to Office Leaders and their teams.
• Conduct structured weekly performance and accountability conversations.
• Lead training and development initiatives that equip Office Leaders to coach and develop their own teams.
• Support newly promoted or transitioning leaders through hands-on and remote coaching.
• Build a culture of accountability, recognition, communication, and continuous improvement.

• Build trusted, collaborative relationships with Doctors throughout your region.
• Coach Doctors around production, comprehensive diagnosis, patient communication, and practice performance.
• Use data and performance trends to identify opportunities and guide productive conversations.
• Partner with Doctors and Office Leaders to create actionable plans when a practice is not meeting expectations.

• Oversee the financial and operational performance of the practices within your region.
• Review key performance indicators and financial reports to identify trends, opportunities, and areas requiring immediate attention.
• Coach practices toward established production, profitability, collection, hygiene, and operational goals.
• Partner with Doctors and Office Leaders to manage expenses, including laboratory and supply costs.
• Identify performance gaps quickly and create clear plans for improvement.
• Maintain awareness of daily office performance, whether working on‑site or remotely.

• Coach teams on Platinum's patient experience and sales processes.
• Help teams confidently communicate treatment recommendations and financial options to patients.
• Ensure patient financing options are consistently and proactively presented.
• Identify opportunities within the patient journey—from diagnosis and handoffs to financial conversations and follow‑up—and coach teams toward improvement.
• Reinforce comprehensive patient care as the foundation for sustainable practice growth.

• Help Office Leaders recruit, develop, retain, and engage high‑performing teams.
• Coach leaders through performance management, conflict resolution, recognition, onboarding, and team development.
• Address performance and personnel concerns promptly and professionally.
• Partner with organizational leadership…