Strategic Customer Success Manager Lead
Listed on 2026-09-17
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Management
Client Relationship Management
Zillow's Agent Software and Advertising (ASA) organization seeks a Manager, Customer Success – Strategic Segment to lead a high-impact team serving our largest, most complex agent customers across Showcase, Zillow Pro, and Follow Up Boss. You will coach CSMs to build trusted relationships and develop strategic account plans.
You will create consistent operating rhythms, drive renewal and expansion, align with Sales and cross-functional partners, and ensure a cohesive Zillow experience.
For the Strategic Customer Success Manager Lead position at Zillow, we are reviewing applications now.
This role, Strategic Customer Success Manager Lead at Zillow, could be your next career step.
Are you ready to take on the Strategic Customer Success Manager Lead role at Zillow?
We would love to welcome a new Strategic Customer Success Manager Lead to our organisation in United States.
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