Sales Manager

Puppy Spot is the leading puppy adoption service in America. We combine our passion for puppies with a commitment to excellent service and delivering unconditional love in an empathetic, thoughtful, and expert way.

Our culture is fun and focused on constantly improving our ability to serve and support each other, our customers, our breeder partners, and of course, our puppies. While we share a passion, we also embrace differences. In hiring we are an equal opportunity employer that considers all qualified applicants equally, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

We are seeking a Sales Manager to lead a team of 6–12 high-velocity B2C sales reps responsible for guiding families through one of the most emotional decisions they’ll ever make — bringing home a puppy.

Responsibilities:

• Coach with context:
  Listen to calls, break down conversations, and give clear, actionable feedback.
• Sell regularly:
  Work live leads, take overflow volume, and personally close a minimum of 15 puppy placements in your first 90 days.
• Lead with structure:
  Own daily huddles, weekly 1:1s, and pipeline reviews.
• Own the numbers:
  Track and drive core KPIs; conversion rate, talk time, follow-up activity, attach rate, and revenue.
• Drive CRM discipline:
  Ensure Hub Spot is clean, accurate, and used to drive smart decisions.
• Set the tone:
  Bring energy and urgency to your team every day.

Requirements:

• 3–5+ years of sales experience, with a proven track record in high-volume, consumer-facing roles.
• Experience leading or coaching a sales team.
• Strong organizational and communication skills across multiple channels.
• Motivated by building high-performing teams and driving revenue growth.

What We Offer:

• Competitive base + performance bonuses tied to team and personal sales
• Fully remote environment with leadership visibility and growth opportunity
• Medical, dental, vision, and pet insurance
• 401(k) with company match
• PTO, paid holidays, and flexible spending account (FSA)
• Friends & Family discount on Puppy Spot puppies

Puppy Spot is an equal opportunity employer and welcomes applications from diverse candidates.