Executive Director

Righi Fitch Law Group is a rapidly growing Arizona insurance defense firm trusted by national and regional carriers to handle their most demanding matters. We are a 50+ person team on a path to 100+, combining deep trial experience with a modern approach to running a law firm with a management services partner that brings institutional-grade finance, technology, and operating support to the firm.

We are hiring an Executive Director to run the business side of the firm. This is the most senior position in the firm after the equity partners, with responsibility for the entire back office: people and HR, day-to-day administration, finance and billing workflows, technology, and the teams that run them. You will work directly with firm owners, and you will execute through your team leads in finance, IT, and HR.

Our equity partners are excited about change. They have made the decision to grow, and they are looking for an operator they can empower to drive the firm through that growth. You will have real authority to set priorities, make staffing and process decisions, and be accountable for results. If you have run operations for a law firm or professional services firm and want to lead rather than administer, this is that job.

• Lead the firm back office: with all lines of reporting ultimately leading to you.
• Partner through our managed services vendor to leverage centralized resources that drive growth.
• Manage full-cycle recruiting and onboarding for paralegals, legal assistants, and staff, including managing outside recruiters, and partner with our managed services on attorney hiring so headcount keeps pace with client growth.
• Own accountability across the back office. Set and reinforce operating standards for all back-office employees, create clarity of performance expectations, and win new business.
• Direct daily business operations: office administration, facilities, business registrations, firm insurance, and records.
• Own the annual operating budget with the Managing Partners; monitor efficiency ratios and prepare management discussion and analysis.
• Drive the billing cycle through the finance lead — timely time entry, pre-bill review, carrier billing-guideline compliance, regular rate increase requests, WIP follow-up, and collections.
• Lead firmwide HR: performance management, compensation and benefits, engagement, employee relations, payroll, and compliant employment practices.
• Manage IT workflows with the firm's IT manager and managed services provider, and drive adoption and continuous education of practice management, AI-assisted timekeeping, and e-billing tools across the firm.
• Translate firm strategy into a clear one-page plan and quarterly OKRs, and hold the firm accountable to them.

You will have clear targets and the authority to hit them. The headline measure is growth in the firm's bottom line of 15% or more per year; supporting it are staffing ratios across the back office, firm eNPS, timely time entry and pre-bill review by all timekeepers, paralegal and attorney success, billing cycle time, realization and write-down rates, and audit readiness.

Our business partner provides the dashboards and reporting — you will not be building measurement systems from scratch. Your job is to run the firm off the numbers and move them.

• 30% target annual bonus, based on the firm's bottom-line growth (15%+ per year) and the related operating KPIs above.
• $10,000 signing bonus.
• Full benefits package, including medical, dental, vision, 401(k), and paid time off.

• 8+ years of operations HR leadership, including 3+ years running the business side of a law firm or professional services firm of 20+ people.
• Strong leadership ability and…