Veterinary Hospital Administrator- Phoenix General Practice

United States

This is a rewarding leadership role that plays a key role in driving the performance of a veterinary hospital. Creates, drives and maintains a practice environment that facilitates the delivery of quality, compassionate, and efficient healthcare to animals. This position oversees the business and staff aspects of the practice and has responsibility for all support and operational functions, such as human resource, financial, operational, and business activities.

In partnership with the medical lead, this position communicates a vision of excellence and oversees a profitable operation.

Our culture is built on five core values that guide how we workand serve:

• Respect
• Learning
• Do theRight Thing
• Wow Service
• Fun

If these resonate with you,you’llfit right in.

• Foster a culture built on our values:
  Respect, Learning, Do the Right Thing, WOW Service,Fun
• Partner with medical leadership to create and drive a practice environment that facilitates the delivery of quality and efficient health care to animals
• Lead the creation and maintenance of a collaborative, high-performing, and positive workplace culture
• Organize the health services of a hospital. Serve as the point person for all day-to-day functions of the practice
• Assist with all strategic business development and operational planning efforts
• Oversee all departments that support the business side of the hospital with a focus on business financials, growth, and human resources
• Responsible for the financial performance of assigned hospital(s). Guide the creation of financial strategies and goals to achieve hospital profitability. Monitor and drive achievement of financial goals. Provide regular updates to the hospital team and inspire employee ownership of the hospital’s financial performance
• Track data on assigned hospital(s) including daily revenue, average invoice amount,
  number of invoices, and labor costs. Prepare reports and written summaries of the hospital’s performance and provides updates to key individuals
• Coach, manage, mentor, and train direct report staff. Provide continuous performance
  management, recognition, and conduct employee performance evaluations. Address
  performance and/or behavior issues, clarify expectations and provide feedback. Provide
  overall guidance to and mentor hospital team
• Support staff growth and development. Encourage staff to seek educational opportunities
  incorporating job related training in addition to mandatory training
• Participate in the recruitment and selection of hospital staff. Provide orientation to outline
  job requirements and expectations, policies and procedures, and proper use of tools and
  equipment
• Build relationships with local community leaders to market the practice
• Work with hospital team(s) to create marketing programs to support the business model
  and strategic goals. Ensure marketing procedures are implemented, followed, and tracked
  Assess the effectiveness of marketing programs and promotions and makes
  adjustments as needed
• Manage human resources related issues. Maintain current knowledge of state, federal, and local relevant employment law and ensures legal compliance
• Partner and assist with the doctor and medical teams and medical support staff. Oversee
  and assist with doctor and staff schedules
• Manage facilities and equipment maintenance
• Maintain current knowledge and ensures compliance with OSHA, DEA and other
  applicable regulatory agencies
• Perform other duties and projects as requested

• 3+ years of experience in overall operations, financial and facilities management, and/or
  Human Resources
• This includes two years of job-specific experience in a…