Communications Systems Technician

Purpose of Role:

Supporting safe and effective transit operations by performing preventative and corrective maintenance on communication and fare systems.

High School Diploma or GED and one (1) year of experience in:

• Communications systems maintenance
• Network hardware diagnostics
• SCADA operations and troubleshooting highly desired
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Additional education cannot be substituted for experience.

The following functions are intended to provide a representative summary of the primary duties and responsibilities of this position and are not an exhaustive list of all duties that may be performed.

• Inspect, maintain, troubleshoot, repair, and support network, communication, and fare collection systems, including Supervisory Control and Data Acquisition (SCADA), Closed-Circuit Television (CCTV), Public Address (PA) systems, fiber optics, and network nodes.
• Maintain communication infrastructure and fare collection equipment, including variable message boards.
• Identify, gather, and test necessary parts; safely work with electricity; and operate and maintain specialized tools and equipment.
• Perform general cleaning, maintenance, and inventory management of tools, parts, and equipment.
• Respond to emergencies and maintain detailed inspection, repair, and inventory records.
• Support cross-functional projects, system upgrades, and technology implementations to improve operations.
• Perform other duties of a similar nature and level as assigned.

• Extensive understanding of SCADA system hardware theories.
• Advanced comprehension of network diagnostics methodologies.
• Thorough grasp of surveillance equipment maintenance processes.
• Detailed understanding of fare collection system operations procedures.
• Comprehensive knowledge of CCTV and PA system functionality theories.
• In-depth understanding of electrical safety procedures.
• Basic awareness of inventory control and parts tracking processes.
• Using a computer and related software.

• Inspecting communication and fare equipment accurately.
• Troubleshooting network and video system failures.
• Repairing SCADA-related devices efficiently.
• Maintaining tools and equipment in working condition.
• Responding to system alarms promptly.
• Updating maintenance logs consistently.
• Facilitating replacement parts inventory accurately.
• Communication and interpersonal skills to exchange information and receive work direction.

Work is performed in a combination of office/vehicle/outdoor setting with routine use of standard office and specialty equipment. This role requires heavy physical exertion; exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

This role typically requires sitting, handling, fine dexterity, visual acuity, hearing, speaking, walking, standing, lifting, carrying, pushing/pulling, kneeling, bending, climbing, reaching, twisting, crouching, balancing, crawling, noisy/distracting environment, foot controls, time pressure, tedious or exacting work, changing of tasks, multi-tasking, emergency situation, irregular work schedule/overtime, noisy/distracting environment and working with others on a team.