Lead Print Operator

As experts in print, mail, and digital communications for over 25 years, our best-in-class communications management solutions have enabled our 1,500+ customers to reach their organizational goals time and time again. While that sets us apart for our customers, what sets us apart for our employees is our strong team culture, industry impact, and ability to take one’s career to the next level.

Responsibilities

• Lead and supervise a team of print operators, assigning tasks,monitoringworkloads, and providing guidance andtrainingas necessary.
• Set up andoperatevarious printing presses and equipment, such as digital printers, offset presses, or screen printers, to produce printed materials.
• Monitor the production process to ensure that print quality, color accuracy, and other specifications meet company standards.
• Troubleshoot equipment issues and perform routine maintenance tasks to ensureoptimalprinting performance.
• Maintain an organized inventory of printing supplies, materials, and inks, and reorder as needed.
• Implement quality control procedures to ensure that final products meet client specifications and internal quality standards.
• Collaborate with designers, prepress technicians, and other departments to ensureaccuratefile preparation and seamless project execution.
• Coordinate print schedules and prioritize jobs based on deadlines, complexity, and resource availability.
• Diagnose and resolve technical issues related to printing equipment, such as paper jams, registration problems, and color calibration.
• Perform routine maintenance tasks, such as cleaning, lubrication, and calibration, to keep equipment inoptimalworkingcondition
• Adhere to safety guidelines and protocols while operating printing equipment and handling chemicals, inks, and other materials.
• Ensure compliance with environmental regulations and waste disposal procedures for printing-relatedmaterials.
• Other duties as assigned.

Perform the following at a PROFICIENT level:

Core Skills

• Demonstrated leadership and supervisory skills.
• Proficiency in troubleshooting printing equipment issues and performing basic maintenance tasks.
• Knowledge of color theory, print layout, and design principles.
• Strong attention to detail anda commitment to producing high-quality output.
• Excellent communication and interpersonal skills for collaborating with team members and clients.
• Ability to work under pressure, manage multiple tasks, and meet tight deadlines.
• Familiarity with printing software and prepress processes is a plus

Education

• High school diploma or equivalent;additional technical or vocational training in printing technology is preferred.
• Complete Machine training - Level 3

Nice to have:

Bilingual (Spanish & English)

Print industry certifications (e.g., G7, Lean fundamentals, safety training)

System Knowledge

Proven experience as a print operator, with a strong understanding of different printing techniques and equipment.

Recommended Years of Experience

4+ years in print production, mail operations, customer communications, or related domain

Prior informal leadership, shift lead, or team lead experience strongly preferred.

Travel

0 - 10%

Physical Demands.

Ability to stand for extended periods

Ability to lift up to 30-40 lbs. as required for production tasks

Regular movement within the production facility and occasional equipment interaction

Why Doxim?

Work Environment That Suits You:
Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.

Benefits That Fit:
As of Day, 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.

Growth That Excites:
We are passionate about nurturing talent from within so this won't be just a job - it will be a journey.

Time Off That Recharges:
Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.

Refer & Reap the Rewards:
Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!