Customer Support Technician

Customer Support Technician

Our client, a Energy Services company, is looking for a Customer Support Technician for their Phoenix, AZ location.

• The Customer Field Technician II supports the assembly, installation preparation, and movement of semiconductor equipment and components in a customer FAB or field operations environment. Working under general supervision, the technician performs mechanical assembly, system build activities, material handling, and site support functions while adhering to established quality, safety, and operational procedures.
• This position requires demonstrated mechanical aptitude, the ability to follow detailed work instructions, and experience using hand tools and measurement equipment in a manufacturing, field service, or industrial environment.
• Perform mechanical assembly and subassembly of equipment, modules, and components.
• Utilize hand tools, power tools, and measuring devices to complete assigned work.
• Read and follow work instructions, engineering drawings, procedures, and checklists.
• Support equipment staging, installation preparation, material movement, and site readiness activities.
• Assist with equipment levelling, alignment, and basic mechanical adjustments.
• Verify component quality and identify discrepancies or defects.
• Maintain accurate documentation of completed work.
• Support continuous improvement initiatives and process efficiencies.
• Follow all environmental, health, and safety requirements.
• Work collaboratively with manufacturing, engineering, logistics, and field teams.

• High School Diploma or equivalent.
• 1 to 2 years of experience in manufacturing, equipment assembly, field operations, maintenance, or related technical environments.
• Demonstrated mechanical aptitude.
• Experience using hand tools and basic measuring equipment.
• Ability to read and follow written procedures and work instructions.
• Ability to lift, move, and handle materials consistent with job requirements.
• Ability to work in a team-oriented, fast-paced environment.
• Experience in semiconductor manufacturing or semiconductor equipment environments.
• Experience supporting equipment installations or manufacturing builds.
• Knowledge of mechanical, pneumatic, or electro-mechanical assemblies.
• Familiarity with Lean Manufacturing or continuous improvement practices.
• Mechanical assembly
• Equipment installation support
• Material handling
• Procedure compliance
• Attention to detail
• Safety awareness
• Team collaboration
• Problem solving

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities