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CRM Marketing Lead: Lifecycle & Retention

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Urban Outfitters
Full Time position
Listed on 2026-07-18
Job specializations:
  • Marketing / Advertising / PR
    CRM System, Digital Marketing
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Urban Outfitters seeks a CRM Manager to lead email and in-app push strategy, lifecycle optimization, and customer retention across the lifecycle.

You will own campaigns in Salesforce Marketing Cloud, manage a team, collaborate with merchandising, web production, and creative, and translate data into impactful communication. This role requires hands-on experience, strong analytics, and a curious mindset to drive growth in a fast-paced ecommerce environment.

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