ReStore Assistant Manager - E-Commerce & Marketing

Job Details

• Job Location:
  
  Habitat for Humanity Central Arizona Corporate Office - Phoenix, AZ 85051
• Position Type:
  Full Time
• Education Level: 4 Year Degree
• Salary Range: $40,000.00 - $50,000.00 Salary/year
• Travel Percentage:
  Up to 25%
• Job Shift: Day
• Job Category:
  Retail

The ReStore Assistant Manager – E-commerce & Marketing oversees the ReStore’s online sales presence while leading marketing initiatives that drive donations, sales, volunteer recruitment, and brand awareness. Approximately three days each week are dedicated to e-commerce operations and two days to marketing responsibilities. The position works closely with ReStore leadership, store managers, volunteers, the Marketing team, and third-party partners to grow revenue and strengthen the ReStore brand.

• Execute online item setup including categorization, imagery, pricing, collections, and inventory availability.
• Identify, research, clean, test, photograph, and list an average of 25-30 items daily.
• Maintain accurate online product information and marketplace compliance.
• Pack and ship orders, process refunds, markdowns, and customer inquiries.
• Source merchandise from ReStore locations, corporate donations, and other approved channels.
• Recruit, schedule, coordinate, recognize, and supervise volunteers.
• Develop strategies and utilize analytics to increase online sales and customer experience.
• Coordinate ReStore advertising across print, digital, social media, email, and broadcast channels.
• Manage ReStore social media content, engagement, and advertising.
• Create and distribute weekly ReStore E-newsletters.
• Plan and coordinate promotions, trade shows, community presentations, and in-store events.
• Serve as liaison between ReStore leadership and Marketing to implement campaigns.
• Maintain in-store branding, signage, and messaging.
• Support operational and special projects assigned by ReStore leadership.
• Maintain compliance with all required Habitat training.
• Perform other duties as assigned

• Ability to supervise volunteers and work independently.
• Knowledge of e-commerce platforms, online merchandising, and pricing research.
• Adobe Creative Suite and/or Canva proficiency.
• Word Press or similar CMS preferred.
• Constant Contact or similar email marketing platform.
• Microsoft Office proficiency.
• Strong analytical, organizational, communication, customer service, and strategic thinking skills.
• Ability to work with limited resources and manage multiple priorities.
• Ability to serve as a Brand Ambassador for Habitat for Humanity Central Arizona.

• Bachelor's degree preferred.
• Minimum three years of retail, e-commerce, marketing, branding, communications, or related experience.
• Product photography experience preferred.
• High School diploma or GED required.

• Ability to lift 50 pounds frequently.
• The ability to hear and speak in order to use telephone and communicate with people both in and out of the store.
• Sit, stand, walk, navigate stairs, and use computers, cameras and cellphones throughout the day.
• The ability to sit at desk for extended periods, as well as stand a processing area and move around store area frequently throughout the day.
• The ability to travel, including some overnight travel.

• Most duties are performed in the ReStore setting.
• Warehouse areas may be hot in the summer and cold in the winter.

• Employee must be proficient in or able to use or learn to use office equipment such as computer, printer, phone, copiers, calculator, camera, scale.
• ReStore Assistant Manager is required to have reliable personal transportation, insurance, and valid Arizona driver’s license for offsite meetings, events, and responsibilities.
• Must be able to learn and utilize social media platforms for volunteer, donor, customer, and store advocacy.