Strategic Projects Manager

• Zipline builds, manufactures, and operates autonomous delivery systems that help communities access what they need
• As we enter new markets, clear, accurate engagement with residents, partners, first responders, and local stakeholders is essential to launch readiness and lasting trust
• You will help build the systems, materials, processes, and programs that support Zipline’s external presence in the communities and markets where we operate or plan to launch
• You may own a community event one week, build a stakeholder newsletter the next, coordinate launch materials for a new market, manage follow-ups from a public demo, or help create a repeatable process for external engagement across multiple cities
• Own end-to-end project management for priority community engagement and market-launch programs, including objectives, workplans, owners, milestones, risks, and follow-through
• Plan and execute community open houses, public demonstrations, stakeholder briefings, tours, launch events, and local activations, including vendors, venues, registrations, run-of-show, materials, and onsite coordination
• Create clear stakeholder communications, newsletters, FAQs, talking points, briefing documents, and follow-up materials that explain Zipline’s robotics, autonomy, aviation, safety, and operating model
• Partner with Community Engagement Managers on local relationship needs while owning the program structure, materials, coordination, and follow-up required to support market readiness
• Coordinate with Communications, Marketing, Operations, Legal, Government Affairs, Safety, Customer, and local market teams to resolve decisions, dependencies, and external-facing risks
• Track attendance, engagement, follow-ups, completion, and stakeholder learnings; use findings to improve future launch plans, communications, and community programs

This is a highly cross-functional role for someone who is organized, proactive, and comfortable operating in ambiguity

The right person is a strong project manager, thoughtful communicator, and detail-oriented operator who can keep multiple work streams moving without losing sight of the bigger picture

This role is ideal for someone who enjoys working across teams, building structure from scratch, and helping external audiences experience Zipline in a clear, consistent, and compelling way5+ years of experience in project management, events, community engagement, public affairs, external affairs, operations, or a related function

Strong written and verbal communication skills, with sound judgment on sensitive topics, public-facing materials, and executive-facing projects

Experience producing events, stakeholder communications, newsletters, campaigns, launches, or community programs for public, partner, or customer audiences

High attention to detail, a consistent quality bar, and comfort working across teams with competing priorities and timelines

Demonstrated ability to manage multiple external-facing work streams, stakeholders, deadlines, and deliverables from unclear starting points through completion

Ability to move between program strategy and execution, from defining an approach to building trackers, drafting materials, coordinating details, and closing follow-ups Ability to travel 20–40% based on project and launch needs, with occasional evening or weekend onsite support for external programs