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Patient Communications & Lifecycle Lead (Telehealth

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Doist
Full Time position
Listed on 2026-08-04
Job specializations:
  • Marketing / Advertising / PR
    Marketing Communications
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Patient Communications & Lifecycle Lead (Telehealth)

Open Loop is seeking a Patient Communications Lead to own the communications experience for patients across our telehealth platform. You will craft clear, empathetic messaging for onboarding flows, reminders, appointments, and re-engagement, shaping how patients interact with our care programs.

Collaborate across Support, Customer Success, Product, Clinical Operations, and Marketing to identify friction points, run experiments, and apply AI-powered workflows to improve engagement, retention, and

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