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Marketing Operations & CRM Specialist

Job in Phoenix, Maricopa County, Arizona, 85002, USA
Listing for: Kforce
Full Time position
Listed on 2026-08-05
Job specializations:
  • Marketing / Advertising / PR
    CRM Systems & Management, Digital Marketing, Marketing Communications
Job Description & How to Apply Below
Kforce has a client that is seeking a Marketing Operations & CRM Specialist in Phoenix, AZ. This is a 100% onsite position. This company offers a competitive compensation plan including base salary, annual bonus, 401K matching, generous PTO, etc.

Overview:
We are working directly with the hiring manager on this search assignment. The Marketing Operations and CRM Specialist drives multi-channel marketing campaigns to support lead generation, customer engagement, and business growth. This role focuses on campaign execution, marketing automation, CRM administration, and cross-functional collaboration.

Key Responsibilities:

* Plan and execute integrated campaigns across email, digital, content, social, webinars, and events

* Independently build and deploy campaigns, workflows, segmentation, lead management processes

* Manage marketing automation workflows, lead nurturing, segmentation, and CRM (Hub Spot)

* Support ABM initiatives and partner with sales on targeted outreach

* Coordinate projects across teams, maintaining timelines and campaign calendars

* Support sales enablement through content and campaign alignment

* Track performance, analyze data, and optimize campaigns for ROI

* Will be owning the campaign marketing initiatives including the development of them
* BS degree in Marketing, Business or similar field would be ideal

* At least 4-7+ years of experience in B2B or B2C marketing, demand generation, or marketing operations

* Hands-on experience with either Hub Spot or Salesforce CRM marketing automation platform is required

* Strong experience building and deploying campaigns, workflows, segmentation, lead management processes, and reporting

* Experience in CRM administration and marketing automation platforms

* Experience with ABM and multi-channel marketing strategies

* Strong background in campaign execution, lead management, and reporting

* Strong analytical, organizational, and project management skills

* Ability to work cross-functionally and manage multiple priorities

Preferred

Skills:

* Hub Spot certifications

* Experience with lifecycle marketing, attribution, or B2B industries (technology, manufacturing, etc.)

Success Factors:

* Ownership of campaign execution and results

* Strong collaboration with sales and internal stakeholders

* Ability to leverage CRM and automation tools effectively

* Measurable impact on pipeline and growth
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