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Director, Member Experience & Communications Strategy

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: CVS Health
Full Time position
Listed on 2026-08-17
Job specializations:
  • Marketing / Advertising / PR
    Marketing Communications
Salary/Wage Range or Industry Benchmark: 100000 - 232000 USD Yearly USD 100000.00 232000.00 YEAR
Job Description & How to Apply Below

CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy and portfolio presentation for payor-focused products. You will collaborate with product, design, marketing, and communications to ensure cohesive, clear member experiences and communications across the portfolio.

The role emphasizes influencing priorities, aligning cross-functional teams, and turning complex requirements into actionable plans while maintaining a strong focus on clarity, engagement, and

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