Donor Relations-Specialist II

Position Details

• Department: PCHF | Foundation
• Location: Phoenix
• Shift: Mon-Fri, Days, 8am-5pm
• Category: Foundation
• Posting #: 999972
• Employee Type: Full-Time

The Donor Relations Specialist II is a key member of the Engagement, Stewardship, and Donor Relations team. This role manages a comprehensive, system wide donor recognition program that ensures meaningful, consistent, and impactful engagement with donors across Phoenix Children’s Health System. The Specialist II brings strategic, operational, and creative expertise to steward donor relationships at scale and through highly personalized touchpoints.

• Integrate recognition elements into donor proposals, impact reports, and custom stewardship deliverables.
• Manage annual digital donor walls, including content refresh cycles, design coordination, and cross team reviews.
• Oversee naming opportunities, including internal coordination, standards adherence, approvals, plaque design, production, installation, and lifecycle maintenance.
• Lead creation of milestone and anniversary acknowledgments across donor segments and giving levels.
• Develop and deploy digital and print donor touchpoints, including:
  • Annual branded recognition items
  • Special occasion and life event acknowledgments
  • Holiday and stewardship campaigns

• Provide full project management ownership of recognition initiatives, ensuring timelines, quality control, stakeholder alignment, and data accuracy.
• Collaborate closely with Gift Officers, Development Operations, Content/Mar Com, Event teams, and Business Units to ensure integration of recognition into donor journeys.
• Ensure recognition inventory, vendor workflows, production timelines, and fulfillment processes operate smoothly and consistently.

• Partner with the Director of Donor Relations to align recognition programs with systemwide stewardship strategy.
• Work with Embedded Strategists, Program Managers, and Business Unit partners to ensure recognition complements donor cultivation and impact reporting efforts.
• Maintain deep familiarity with donor segments, stewardship priorities, and recognition standards across the Foundation.

• Experience in donor relations, stewardship, recognition programs, project management, communications, or related fields.
• Strong eye for design, messaging, and donor experience storytelling.
• Ability to manage complex, multi-step projects with multiple stakeholders and vendors.
• Excellent writing, communication, organization, and relationship building skills.
• Comfortable working in a fast paced environment with shifting priorities.

• Strategically minded — able to improve and scale recognition systems.
• Highly creative — produces meaningful, brand aligned donor touchpoints.
• Exceptionally organized — manages details, timelines, and standards with accuracy.
• Collaborative — works easily across teams, functions, and leadership levels.
• Mission oriented — committed to elevating donor experience to advance philanthropy.

Working in close collaboration with leadership, the Specialist II develops and implements many aspects of multiple programs that align with the hospital’s mission and support the Foundation’s goals. Working independently, the Specialist II may be in charge of overseeing program/project execution that could include staffing, volunteers, budget and fundraising goals from start to finish. This position may also be responsible for special events that publicize the organization and its programs to the community.

Position may have direct and/or indirect oversight of lower-level staff members and/or volunteers.

• Program Development:
  Assists in the development of fully-fledged programs complete with policies, procedures and techniques.
• Allocate Resources:
  Allocates a specific amount of resources for each program while avoiding the depletion of resources as well as the degradation of quality.
• Staff Oversight:
  Responsible for training, assisting and collaborating with staff members who are involved in one or more programs. Indirect and/or direct supervision must facilitate communication, aid…