Service Coordinator

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Full Time Phoenix, AZ, US

2 days ago Requisition

Salary Range: $18.00 To $22.00 Hourly

Department: 551 Washington IHC

Reports To:
Shelter Manager

FLSA Status:
Non-Exempt

Safety Sensitive:
Yes

Day, Night, and Weekend shifts available.

Job
Summary:

Reporting to the Shelter Program Manager, the Service Coordinator works in partnership with other program staff to provide a safe and welcoming shelter environment. This includes assisting with stocking supplies for the program, overseeing meal service, spot cleaning or sanitizing, preparing spaces for new residents to move into, and packing up items left behind by residents leaving the program. The ideal candidate has a welcoming and friendly attitude toward residents and staff and the ability to collaborate with multiple SVdP departments.

This representative must be energetic, resourceful, and reliable with strong interpersonal skills and a passion for working with vulnerable populations. This candidate will exhibit the demonstrated ability and desire to maintain and promote an organized, safe, and efficient work environment. This individual will partner with other program personnel to make decisions in the best interest of the safety of the entire group.

This requires the ability to think and act quickly when there is a need to pivot or address urgent needs and emergencies.

• Maintainaccurateelectronicrecordsofincomingandexitingguests
• Monitor check-inprocessandline
• Accept, label, and properly store property for overnight guests
• Verballyde-escalate guests whenescalationrequiresintervention
• Coordinate incident intervention with other staff and security when needed
• Appropriatelydocumentandinformleadershipofanyincidentsorfacilityneeds
• Monitorgueststoensuresafety,comfort,dignity,andrespectfulenvironment standards are maintained for all
• Ensurethatallguestsadheretopracticesthatcreatearestfulanddignified environment
• Set up sleeping materials and guest spaces according to floor plan and COVID-19 guidelines
• Supportvolunteerexperiencethroughbeingavailabletoanswerquestions,provide directions, and support through direct assistance
• Maintain a sanitary, neat and organized workspace
• Stockfoodandbeverageitemsasneeded
• Serveavailablefoodandbeverageitemstoguestswhenneeded
• Attendstaffmeetings,trainings,andagencyeventsasrequestedorrequired
• Other duties as identified by Weather Relief Shelter Manager and/or Shelter Lead
• ParticipateinandserveasamodelforSVdP’sCultureof
  
  Philanthropy,andensure SVdP volunteers feel welcomed and appreciated *

* Volunteerengagementandappreciation,aswellas

Cultureof

Philanthropy participation arepartofalljobdescriptionsatSVdP,andaveryimportantpartoftheorganizational culture and values

• High school diploma or equivalent
• Ability to read, comprehend, and communicate orally and in writing required. (English)
• Valid AZ Driver's license and ability to provide 39 month MVR showing clean driving record
• Active Arizona Level One fingerprint clearance card by day one of employment
• Abilities to stand and walk, lift up to 50 pounds, sit, bend, and reach are required for this position.

• Excellent communication, organization skills, andability to interact with guests, staff, and volunteers required.
• Relatedexperienceworkingwithvulnerablepopulationsinatemporaryshelter environment preferred.
• Excellent communication skills and ability to interact with varied populations needed

The Society ofSt.Vincentde Paulisdedicated tofeeding,clothing,housingandhealing individuals and families in our community who have nowhere else to turn for help. As

important,SVdPprovidesmeaningfulopportunitiesforvolunteerstoservetheirneighbors in need with love and compassion.

Asanemployer,theSocietyof

St.Vincentde Paulknowstheimportanceofexceedingthe expectationofbeingan“equalopportunityemployer”.Asanorganization,weareactively seeking to build a diverse and inclusive team with a wide range of backgrounds,

perspectives, and skills to support the incredible diversity of the guests we serve within St. Vincent de Paul. SVdP does not discriminate based upon race, ethnicity, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a veteran, status as an individual with a disability, and any other characteristics.

Equal Opportunity Employer including Disability/Vets