Operations Coordinator

As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community -- breaking through barriers that limit access to care worldwide.

We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment -- we're empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes.

Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately, cure T1D and its complications. Always, we are guided by a single purpose:
As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it.

The Operations Coordinator (OC) at Breakthrough T1D is integral in the day-to-day execution of fundraising and community engagement event efforts, donor and supporter management, office operations, marketing, and event logistics to support our organizational strategy and mission. The OC helps to organize, coordinate, implement, and expand a variety of the territory's development activities that build and strengthen links to potential and existing volunteers and donors and that grow the territory's reach, revenue, and engagement.

Their relationships with constituents and donors on behalf of Breakthrough T1D ensure the expansion of our reach to support maximum territory growth to further our mission.

The Operations Coordinator role focuses on key operational needs of the territory that support relationship building with donors and fundraising volunteers. They are a force multiplier for their territory colleagues in driving impact and strengthening both donor and volunteer engagement resulting in increased revenue and results.

This individual is a detail-oriented team player who can effectively manage competing priorities and complex details through collaboration, communication, and engagement. They support the implementation of organizational strategies through their territory to drive optimal results and actively demonstrate and promote enterprise-wide mindsets.

As one of the top performing chapters in the country, the Southwest Territory includes Arizona, Nevada and New Mexico and plays a vital role in the organization's success. The Southwest Territory has 12 staff, two Chapter Boards and eight events collectively driving over $5 million in total net revenue.

We have a hybrid work schedule, in office at least three days a week and working remotely and in the field the remaining days of the week.

Key Responsibilities

Administration - 40%

* Serve as primary territory and chapter office support, including all chapter operational needs.

* Stay current with departmental and organization-wide policies and procedures, ensuring compliance with audit requirements.

* Develop expertise in platforms used for fundraising management, event management, constituent management and financial management, as appropriate. Emphasis on providing CRM, and Greater Giving (GG) data entry support for the territory.

* Serve as the lead financial operations staff member; ensure the proper handling of invoices and territory expenses; partner with Donor Services and Donations Processing team for coding gifts; follow up with donors with outstanding payments to facilitate payment; provide financial reporting as needed.

* Manage territory office systems including voicemail, calendar, and inbox and maintain supply inventory for office and territory events.

* Provide administrative support to Territory Executive and chapter staff as needed.

* Assist Chapter leadership in preparation of board meetings and board correspondence as needed.

Fundraising Operations - 20%

* Provide administrative support for fundraising activities, which includes updating CRM records, executing mail/email solicitations, and preparing information needed for meetings and other tasks as needed.

* Manage ordering of event collateral, signage, and other materials to support a positive and engaging participant experience; help ensure brand compliance and use of all available branded materials as appropriate.

* Proactively manage shopping, packing lists for events and storage inventories to ensure successful and smooth event execution.

Volunteer Management - 20%

* Manage event day volunteer recruitment and communication;
Serve as point-person and coordinator of day of event volunteer training and volunteer assignments.

* Manage administrative/project-based volunteer recruitment and communication;
Serve as point-person and coordinator of administrative volunteers.

* Support the identification, cultivation and development of key volunteers and elevate prospects to P2P, Signature Events, and Philanthropic…