Outreach Program Coordinator - Office of Homeless Solutions

ABOUT THIS POSITION

The City of Phoenix Office of Homeless Solutions (OHS) provides support for people experiencing homelessness and is committed to ending homelessness through a comprehensive, regional approach to shelter and heat relief, outreach, supportive and behavioral health services, homelessness prevention, and supportive housing. OHS engages in outreach to individuals, unaccompanied youth, families, and veterans.

The City of Phoenix Office of Homeless Solutions is seeking creative, data-driven, solutions-oriented professionals to help make meaningful impact within the homeless services system in the region. Currently, there is a vacancy for an Outreach Program Coordinator.

The Program Coordinators oversee and manage the homeless outreach programs with a focus on working closely with a wide variety of public and private agencies to ensure outreach efforts meet the needs of those experiencing homelessness. Coordinators work closely with the City's PHX C.A.R.E.S., a coordinated response for neighborhoods and individuals experiencing homelessness through education, resources, and encampment cleanups.

The responsibilities of the Outreach Program Coordinator will include:

* Manage and supervise the case management team that provides outreach and engagement.

* Identify social service needs of homeless individuals and coordinate referrals.

* Collaborate with social service agencies and neighborhood specialists to mitigate community impact to residents, business owners and community groups.

* Coordinate homeless services at various Office of Homeless Solutions sites.

IDEAL CANDIDATE

* Thrives in a fast-paced environment and manage stressful situations with competing deadlines in an accurate and efficient manner.

* Knowledge of responses to traumatic incidents, substance use disorder, behavioral health experience, and grief responses.

* Possess a broad understanding of homeless and housing programs, including outreach, shelter programming, and supportive housing.

* Ability to provide peer support services and models.

* Ability to conduct outreach in neighborhoods and communities throughout the City of Phoenix.

* Ability to de-escalate situations, as needed.

SALARY

Pay Range: $94,993.60 - $ annually.

Hiring Range: $94,993.60 - $ annually.

Pay Range Explanation:

* Pay range is the entire compensation range for the position classification.

* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only:
Please understand that this is pay grade 067. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

* Promotions occur when the last two digits of the pay grade increase.

* Demotions occur when the last two digits of the pay grade decrease.

* Lateral transfers occur when there is no change to the last two digits of the pay grade.

* When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS  Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

A comprehensive benefits package is offered which includes:

* Traditional pension with employer and employee contributions,  for more details:
Pension Information.

* 401(a) and 457 plans with employer contributions.

* Choice of generous medical HMO, PPO, or HSA/HDHP plans.

* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.

* Wellness incentive of up to $720 annually.

* Dental, vision, and life insurance options.

* Employer paid long-term disability.

* Free Bus/light rail pass.

* Tuition reimbursement program up to $6,500 per year.

* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.

* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of…