Donation Coordinator

Description

JOB TITLE: DONATION COORDINATOR

DEPARTMENT: ARC COMMAND

IMMEDIATE SUPERVISOR: MANAGER OF DONATIONS DEVELOPMENT

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men and women in their journey to seek assistance for substance abuse and complete our rehabilitation program. We value the contributions our employees make toward the maintenance and effectiveness of the program. ARC seeks to add another valued employees to join our team!

ABOUT THE POSITION AND IDEAL CANDIDATE

We are seeking a candidate that will join our team as a Donation Coordinator by identifying partnerships and programs to increase donations to support the ARC program. The right person for this position will be someone who is organized, detail-oriented, can develop relationships in the community and who loves to work in a fast-paced environment. The position is full-time at 37.5 hours per week and pays $25.00/hr this position will primarily be located at our Phoenix ARC location but will cover the Phoenix area primarily.

BENEFITS OFFERED:

• Opportunity for career growth
• Paid time off
• Medical, Dental and Vision
• Wellness Program Incentives
• Retirement Plan
• Optional benefits, including Pre-Paid Legal Service, AFLAC, Pet Insurance
• Employee Assistance Program (EAP)
• Employee Store Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services, Travel and more)

THE SALVATION ARMY MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

JOB SUMMARY:

Support the growth and coordination of a robust, top-tier Gift-in-Kind Donation program designed to dramatically increase donations from Homeowners Associations (HOA) and Churches. Develop and maintain community partnerships that generate donation events in support of The Salvation Army Thrift Stores and Adult Rehabilitation Programs.

Increase durable goods donations through strategic outreach, consistent follow-up, and professional donor stewardship. Balance technology, relationship-building, and interpersonal skills to produce measurable results and consistent execution.

ESSENTIAL

JOB DUTIES:

• Support and maintain the vision, mission, priorities, and guiding principles of The Salvation Army. Understand the strategic direction and purpose of the ARC Command and conform to stated business needs to procure donations of clothing and home goods for sale in The Salvation Army Thrift Stores and online, which provide the primary source of funding for ARC Programs.
• Solicit and secure gifts-in-kind from HOA communities and Church partners to support ARC Programs.
• Research, identify, and analyze prospective HOA communities and Churches to identify the highest-potential sources of donated goods.
• Cold call, email, and personally visit the target organizations within ARC Command service areas to secure donation drive partnerships.
• Build and maintain long-term relationships to establish recurring donation events.
• Conduct consistent follow-up through phone calls, emails, texting, mail, social media, and site visits to schedule, confirm, and steward donation opportunities and relationships.
• Respond promptly to incoming donation inquiries - including those from Daily Vest.
• Coordinate closely with the appropriate Operation’s teams regarding secured donation events, including communication by phone, Donation Drive Forms, Microsoft Teams, and other designated channels.
• Provide participating communities and organizations with donation drive materials, including flyers and acceptable and unacceptable item guidelines developed by the Marketing and Graphics Design teams.
• Confirm all donation drives with community partners and transportation teams before each event to support successful execution.
• Develop and deliver presentations that educate target partners about The Salvation Army Adult Rehabilitation Program and the impact of donated goods in serving the local community.
• Attend advisory board meetings, inter-agency meetings, industry events, conferences, and local civic networking opportunities as needed.
• Send timely donor thank-you communications following completed donation drives and other significant gifts.
• Document all outreach activities, phone calls, emails, donor communications, follow-up actions, and event details in the designated…