Leaves and Accommodations Manager

Overview

The Leaves and Accommodations Manager is responsible for the day-to-day management and ongoing administration of the organization’s integrated leave, workplace accommodations, and Workers’Compensation coordination programs. This role serves as a hands‑on subject matter expert and primary point of coordination for employees, managers, HR partners, Legal, Risk Management, and third‑party administrators to ensure timely, consistent, compliant, and employee‑centered case handling across all divisions.

This role supports FMLA, state and company leaves, ADA accommodations, return‑to‑work processes, and Workers’ Compensation‑related accommodation and claims coordination, balancing direct case involvement with program oversight, vendor management, documentation, and process adherence. This role also monitors case activity, supports complex issue resolution, identifies opportunities to improve program effectiveness, and helps ensure consistent administration of the established enterprise leave and accommodations model.

Pay Range: $95,000 - $115,000

What We Offer:

• Tuition Waiver
  :
  Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off
  :
  Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching
  : 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave
  : 4 weeks of paid leave for both birthing and non‑birthing parents to bond with a new baby
• Competitive Insurance
  :
  Health, vision, and dental coverage for you and your dependents
• Pet Insurance
  :
  Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment
  :
  Eligibility starts first of the month following completing one full month of employment

• Manage the day-to-day administration of the organization’s integrated leave, workplace accommodations, and Workers’ Compensation coordination programs, including FMLA, state and company leaves, ADA accommodations, return‑to‑work processes, and related case activity.
• Serve as a hands‑on subject matter expert and primary point of coordination for employees, managers, HR Business Partners, Legal, Risk Management, and third‑party administrators throughout the full lifecycle of leave, accommodation, and Workers’ Compensation‑related matters.
• Facilitate and document the interactive process for workplace accommodation requests, including those connected to leaves of absence, medical restrictions, return‑to‑work needs, and Workers’ Compensation claims, ensuring a compliant, empathetic, timely, and solutions‑focused approach.
• Monitor and manage case activity across automated and manual processes, including leave approvals, accommodation requests, medical documentation, extensions, return‑to‑work plans, claim status updates, and case closures.
• Manage relationships with third‑party leave and accommodations vendors (e.g., LOA administrators, disability carriers), including performance monitoring, SLA oversight, issue escalation, and continuous improvement to ensure high‑quality, compliant, and employee‑centered service delivery.
• Collaborate with Legal, Compliance, Risk Management, HR, and business leaders on complex or high‑risk cases, including accommodation feasibility, undue hardship analysis, leave exhaustion, job protection considerations, return‑to‑work planning, and Workers’ Compensation‑related matters.
• Maintain accurate, timely, and detailed documentation of case activity, communications, decisions, internal analysis, approvals, denials, follow‑up actions, and related records in accordance with company standards, vendor processes, and applicable legal requirements.
• Ensure consistent administration of federal, state, and local leave, accommodation, and Workers’Compensation requirements, including ADA/ADAAA, FMLA, state‑specific leave and disability regulations, company leave policies, and applicable Workers’ Compensation obligations.
• Analyze case trends, vendor performance, process gaps, and employee/manager experience to identify opportunities for operational improvement, risk mitigation, policy clarification, system enhancements, and program…