RN Poison Information Specialist Job Phoenix area,Arizona USA,Nursing

Position Summary

RN Poison Information Specialist - This full‑time mid‑shift (32 hours per week) position is located on the campus of Banner University Medical Center – Phoenix and is not a remote role. The role involves direct care and triage of poison exposures received via a 24‑hour emergency telephone line. The incumbent triages and provides accurate and complete management information to the public, physicians, nurses, pharmacists, emergency medical personnel, and other health care providers.

When a poison exposure occurs, they conduct a toxicological assessment, recommend a treatment plan, and provide documentation and follow‑up to ensure positive outcomes.

This position is ideal for an RN with 3‑5 years of recent clinical experience in the ED, ICU or a Poison Information Center. The role focuses on telehealth only (no bedside care), and includes opportunities for continued learning, professional certification, national conferences, and publication.

Incumbent must sit for the America’s Poison Centers Certified Specialist in Poison Information exam during the first qualifying exam cycle.

Shift: 3:00 pm – 11:30 pm with rotating weekend shifts (required). Pay and benefits include participation in a range of health, financial, and security benefits.

Core Functions

Conduct accurate clinical assessments, develop and implement individualized care plans, and modify plans to meet mutually agreed‑upon clinical outcomes. Follow established policies, procedures, and standards of care.

Show respect for patient/family dignity and privacy, establish mutual trust, and promote patient comfort through evidence‑based approaches.

Seek opportunities for individual growth in diversity training, provide culturally sensitive care, and practice age‑specific and developmentally appropriate care.

Document and code all calls using an online data collection system per American Association of Poison Control Centers (AAPCC) requirements and participate in process improvement initiatives.

Provide poison prevention education to the public and professional toxicology education to peers and other health care professionals through lectures, research, and liaison programs.

Serve as a resource to staff and promote collegiality among staff physicians and leaders; participate in interdisciplinary teams.

Maintain professional and technical knowledge through educational workshops, publications, personal networking, and professional societies.

Coordinate patient placement and care; internal customers include nursing leadership, medical staff, and the interdisciplinary team; external customers include patients, physicians, vendors, and community organizations.

Minimum Qualifications

Current licensure as a Registered Nurse in Arizona (or a compact state).
Minimum 3–5 years of recent clinical experience, preferably in a Critical Care Unit, Emergency Department, or a Poison Information Center.
Potential American Association of Poison Control Centers (AAPCC) certification within 5 years of hire; re‑certification required every seven years.
Ability to use tact and diplomacy in crisis communication.
Thorough history‑taking skills and basic mathematical capability.
Ability to prioritize incoming and follow‑up calls and function effectively in stress‑related situations.
Clear and compassionate verbal and written skills with confidentiality.

Preferred Qualifications

Bachelor’s degree preferred.
Professional certification preferred.
Additional related toxicology education and/or experience preferred.

EEO Statement

Banner Health is an equal opportunity employer and encourages applications from individuals who are determined by law to be protected from discrimination.

Our organization supports a drug‑free work environment.

#J-18808-Ljbffr