Registered Nurse RN Patient Navigator Addiction Medicine and Recovery Job Phoenix area,Arizona USA,Nursing

Primary City/State:
Phoenix, Arizona

Department Name:
Addiction Medicine

Work Shift:

Day

Job Category:
Clinical Care

At Banner
- University Medical Center, we are creating a world class medical organization that brings together a leadership team committed to a physician-focused structure, while navigating the challenges of moving from a volume-based to value-based health care system.

This RN Pt Navigator is critical in ensuring safe, coordinated care for patients with complex addiction and behavioral health needs. This Navigator should have knowledge or willingness to learn Addiction & Recovery Medicine and Behavioral Health care and will serve as primary patient and caregiver contact for education, symptom management, and care plan adherence, coordinate care across inpatient, outpatient, and community settings, including psychiatry collaboration and specialty consults.

Manage high‑risk patient triage, medication protocols (e.g., buprenorphine inductions, alcohol withdrawal tapers), and neonatal abstinence program assessments, oversee ambulatory detox monitoring, specialty medication administration (Vivitrol), lab management, and medication reconciliation, support efforts to reduce readmissions and ED utilization through proactive follow‑up and care coordination.

Position Summary

This position provides comprehensive care coordination, supporting a holistic and coordinated approach across the continuum of care. It assists with informed decision‑making; collaborating with a multi‑disciplinary team to allow for timely screening, diagnosis, treatment and increased supportive care throughout the patient experience. It provides individual assistance to patients, families and caregivers to help identify and overcome barriers which may hinder quality medical and psychosocial patient care.

Core

Functions

Assesses the patient's plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient's health care needs.

Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes. Serves as a liaison for referring physicians and assists with scheduling initial tests and consultations.

Assists the patient/family through diagnostic services, treatment and care. Coordinates disease care using an interdisciplinary holistic approach, making appropriate referrals and consultations in coordination with physicians and providers.

Ensures that the patient and family understand the diagnostic processes, care strategy and recommended actions, and are provided with appropriate information in coordination with physician and health care providers. Responds to patient requests for information regarding the disease process, expected side effects and community resources.

Evaluates patient's functional abilities and limitations. Determines if intervention is needed. Establishes treatment goals that are functional, measurable, patient related and reflect key limiting factors. Establishes and implements a plan of care to achieve treatment goals. Collaborates with patient and family when setting goal; initiates discharge planning. Recommends additions to or modifications of referring orders.

Supports the patient and family during difficult decision‑making periods. Assist in coordination of end of life care for patient and family and provides emotional support.

Supports process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes. Participates in staff development to maintain current standards of practice and ensure the highest quality of care.

Establishes and promotes a collaborative relationship with physicians, payer

Employment Details

This is a full time (40 hours per week) salaried day shift position. The average day starts at 0800 and ends at 1600 Monday‑Friday. Hours are dependent on patient needs and may start earlier or later on occasion. University Medical Center Phoenix is a nationally recognized academic medical center that is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals.

The Phoenix campus has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to its collaboration with the University of Arizona College of Medicine
- Phoenix. Operations extend across multiple locations spanning the Phoenix metropolitan city.

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