Warehouse Quality Representative - Life Science Div 2nd shift

Warehouse Quality Representative - Life Science Div 2nd shift

Phoenix, AZ, US

2nd shift role 4pm-12:30am

The Quality Representative contributes to meeting Langham Logistics goals of exceptional client service, quality, process improvement, and profitability by performing the following tasks:

• Operate in GMP clean rooms following trafficking & gowning procedures and performing associated cleaning and environmental monitoring
• Following GMP to minimize cross-contamination
• Ensuring accurate shipping and receiving by performing QC checks on all incoming and outgoing materials
• Gathering all applicable information to determine if a shipment has a discrepancy
• Ensuring accurate inventory management by ensuring materials are dropped into deviation accurately
• Collaborate among departments on discrepancies or questions for deviating material
• Assisting the Quality Manager with projects
• Ensuring proper client communication as it relates to quality issues according to SOPs and/or the Client Quality Agreement
• Performing accurate inventory counts, identifying and tracking errors, and communicating with external and internal stakeholders to support case management

The Quality Representative is expected to:

• Work according to Langham Logistics company values, policies and procedures
• Meet established quality and productivity metrics
• Keep work areas neat and clean
• Accept or reject material based on quality/regulatory standards and client requirements
• Physically check all incoming and outgoing materials for damage and other discrepancies
• Identify and report discrepancies between paperwork, orders and physical product delivered
• Initiate and oversee quality records in QT9
• Collaborate with cross‑functional teams to ensure product is accurately segregated and marked in deviation area
• Ensure proper documentation for client communication as it relates to discrepancies and damages
• Provide courteous, professional service to both internal and external stakeholders
• Present a positive image of Langham Logistics

• Communication – ability to effectively communicate to internal and external teams both verbally and written in an appropriate manner
• Analytical Skills – ability to thoughtfully analyze a wide variety of information and data to make key decisions regarding potential risks associated with product quality
• Teamwork – ability to establish professional relationships and rapport with internal and external peers and management
• Proactiveness – ability to anticipate potential problems and risks related to product, operations, and investigate solutions
• Organization – ability to manage multiple quality records with various due dates to ensure timely completion and maintain records in a readily retrievable format
• High detail orientation and accuracy

• High school diploma or GED required
• 1-2 years’ experience in Quality Control or related field within a GMP facility
• Forklift experience a PLUS

Work is performed in a warehouse/office/external environment with multiple zones of varying temperature: frozen, refrigerated, controlled room temperature, and environmental. Physical movements include bending, stooping, and lifting up to 50 pounds as part of daily work routine. Will be working on concrete in a warehouse environment (subject to heat and cold).