Quality Manager

## Quality Manager Apply locations:
USA AZ Phoenix 1014 N 47th Avetime type:
Full time posted on:
Posted Todayjob requisition :
JRCoilmaster Corporation As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
** Quality Manager
***
* Location:

** Phoenix, AZ
** Who We Are
** Coilmaster is a leading manufacturer of custom heat transfer coils and related HVAC/R solutions. As part of Marmon Plumbing & Refrigeration, a Marmon Holdings/Berkshire Hathaway company, Coilmaster is committed to delivering high-quality products, dependable service, and manufacturing solutions that support customers across a variety of industries.

This is an exciting opportunity to join Coilmaster’s growing Phoenix operation and make a meaningful impact on the future of the plant. The Quality Manager will have the opportunity to build, strengthen, and lead quality processes, partner closely with operations, and help establish a strong foundation for long-term success.
** What You’ll Do
** The Quality Manager will support plant operations by improving manufacturing processes, reducing defects, and ensuring products meet customer, regulatory, and company quality standards. This role will serve as a key technical resource for problem-solving, documentation, corrective action, and continuous improvement while leading the quality function for the site.

Key responsibilities include:

* Lead the quality function for the Phoenix plant, including oversight of inspection, testing, documentation, and customer quality requirements.
* Manage and support the QA Inspector team, including current team members and future growth within the department.
* Own nonconformance investigations, including root cause analysis, containment, corrective action, and preventive action.
* Manage customer quality issues, complaints, RMA trends, and related follow-up to ensure concerns are documented, addressed, and resolved effectively.
* Maintain and improve control plans, check sheets, first-piece approvals, sampling methods, and quality documentation.
* Track quality metrics, including scrap, rework, RMA trends, customer complaints, and other KPIs; use data to drive improvement actions.
* Provide assigned KPIs to management on a monthly basis.
* Support inspections, testing, audits, and quality documentation required by customers, suppliers, and internal standards.
* Participate in internal, customer, and supplier audits; prepare supporting documentation as needed.
* Work with suppliers on quality concerns, material issues, and specification compliance.
* Partner with Production, Planning, Maintenance, Engineering, and Operations to resolve daily quality and operational issues.
* Develop, document, and improve standard work, job instructions, layouts, workflows, and manufacturing processes.
* Analyze production bottlenecks, downtime, scrap, labor usage, and capacity to identify and drive solutions.
* Lead and support Lean, 5S, and Kaizen activities to improve safety, efficiency, quality, and material flow.
* Review engineering drawings, specifications, and change notices to support manufacturability and quality requirements.
* Train production employees on new processes, quality requirements, and documentation expectations.
* Support ERP accuracy related to BOMs, routings, part setup, and material usage.
* Communicate clearly across shifts, departments, plant leadership, and corporate engineering or quality teams.
** What You’ll Need
*** Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Manufacturing, Quality, or a related field preferred; equivalent experience may be considered.
* 2–5 years of experience in manufacturing, quality engineering, or quality management, preferably in a manufacturing environment.
* Prior experience leading or supporting a quality team, quality inspection function, or quality management process.
* Experience with root cause…