Specialist; ~Senior), IT Infrastructure

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Full Time Phoenix, AZ, Phoenix, AZ, US

Title: Specialist, IT Infrastructure

Report To: Manager, Process Innovation

Work Arrangement: On-site

Employment Type:Full-Time

Employment Classification:Exempt

Schedule: Monday
- Friday 8am-5pm | Schedule may vary based on business needs.

This position may require rotating shifts, weekends, holidays, overtime, and extended hours based on business needs.

Benefits: LG Energy Solution offers a competitive total rewards package, including 100% employer-paid medical, dental, and vision coverage for eligible employees
, paid time off, a 401(k) with company match, and additional voluntary benefits. Benefit eligibility and plan details are subject to the applicable benefit plans.

LG Energy Solution Michigan, Inc. is a global leader in advanced lithium-ion battery technology, delivering innovative battery solutions for electric vehicles (EVs) and Energy Storage Systems (ESS). With expanding operations across the United States, including our Phoenix, Arizona facility, we are committed to innovation, quality, safety, and sustainability while powering the future of clean energy. Join our team and help shape the next generation of advanced battery technology.

The System QA Supervisor is responsible for overseeing overall quality operations within ESS Link manufacturing, including manufacturing quality, Incoming Quality Control (IQC), Outgoing Quality Control (OQC), inspection laboratory operations, and quality operations personnel management.

This position ensures that quality inspections and verification activities are performed in accordance with established standards and procedures, leads timely responses and escalation of quality concerns, and supports manufacturing quality stabilization and continuous improvement initiatives.

The System QA Supervisor is also responsible for developing and managing quality operations personnel, including System QA Technicians, IQC Inspectors, OQC Inspectors, and other assigned quality personnel, while establishing and maintaining an effective quality operating system within a startup manufacturing environment.

• Operate and stabilize manufacturing production and logistics systems, including on‑site support.
• Investigate logs, data, and integration flows; trace root causes using DB queries when necessary.
• Collaborate with IT developers and partners to implement fixes and improvements.
• provide user support and handle incidents (including a help desk function); create and maintain operational guides, manuals, and documentation standards.

• Analyze current and target (As-is / To-be) production and logistics processes to identify improvement opportunities.
• Gather pain points from on‑site users/operators and translate them into well‑defined requirements and specifications.
• Convert functional and business requirements into clear, structured documentation(e.g., process flows, screen/report specifications, data element definitions, exception handling, prioritization, acceptance criteria, etc.)
• Collaborate with the HQ PI organization to drive the adoption and improvement of standardized processes and IT systems.
• Support test planning/execution, user training, and post-launch stabilization / continuous improvement.

• Lead and manage the implementation and rollout of standardized IT systems from HQ to production sites.
• Manage scope, schedule, risk, and qualify; validate…