Director of Property Operations

Are you ready to take the lead on property operations for one of the most active developers in the Southwest? A highly respected real estate developer with 50+ years of experience is looking for a Director of Property Operations to oversee operational performance across a growing retail and industrial portfolio!

With over five decades of real estate development experience and more than 650 completed projects across the United States, our client has built a proven track record of creating value and delivering exceptional results. Committed to the highest standards, they continue to expand their diverse portfolio, bringing the same focus on quality and growth potential to every project they take on.

The Director of Property Operations is responsible for overseeing operational performance, financial execution, and third party property management relationships and operational transitions across an active development and operating portfolio. This role serves as the company’s primary bridge between development, asset operations, tenant coordination, accounting, and third party management partners. Responsibilities will include but are not limited to:

• Serve as the primary manager of third‑party property management relationships across the retail and industrial portfolio.
• Select, onboard, and manage third‑party property management firms, including contract negotiation, transitions and ongoing performance management.
• Establish clear operational expectations, reporting standards, budgeting procedures and service requirements for all property managers.
• Conduct regular operational reviews with property management partners, including review of budgets, CAM reconciliations, collections, maintenance standards, tenant issues, capital planning, and operational performance
• Act as escalation point for complex operational issues, tenant concerns, lease and CC&R interpretation matters or performance gaps requiring senior‑level intervention.
• Partner closely with Development teams during project design, lease up, turnover, stabilization, and transition to ongoing operations.
• Develop operating budgets and review operational and maintenance assumptions for projects moving from lease-up through stabilization and disposition.
• Ensure consistency in operational procedures, financial reporting, budgeting discipline, documentation, and tenant communication standards across the portfolio.
• Oversee property financial performance, expense controls, variance analysis and operational reporting to assure accurate operational financial information.
• Monitor compliance with leases, management agreements, regulatory requirements, and company policies.
• Work closely with development during dispositions to provide accurate information to share with the buyer and coordination as needed with the property manager.
• Work closely with Tenant Coordination leadership to support successful openings and ongoing operational continuity.
• Provide leadership and mentorship where internal property operations support is required.

To be successful in this role, the Director of Property Operations will have:

• Bachelor's degree in Real Estate, Business, Finance, Accounting or a related field; equivalent experience considered.
• 10+ years of experience in commercial or mixed use real estate operations, property management, or portfolio oversight, ground up development preferred.
• Demonstrated experience overseeing third-party property management firms and holding service providers accountable to operational, financial, reporting, and customer service expectations.
• Experience serving as the operational liaison between development and stabilized operations, providing property management expertise throughout planning,…