Beertender - Wren Südhalle

Wren Sudhalle is seeking an enthusiastic and knowledgeable individual to join our team. Beer tenders play a vital role in creating memorable experiences for our customers by providing exceptional service and sharing their passion for craft beer. The ideal candidates will have a strong understanding of craft beer, excellent communication skills, and a genuine desire to engage with customers in a friendly and welcoming manner.

Key Responsibilities:

• Customer Service:
  • Welcome and greet customers as they enter the taproom.
  • Provide friendly and attentive service to guests, ensuring a positive and memorable experience.
  • Educate customers about Wren Sudhalle, our beer offerings, our food offerings and the brewing process.
  • Assist customers in selecting beers based on their preferences and provide recommendations.
• Beer Presentation and Service:
  • Pour and serve beer to customers with accuracy and attention to detail using both standard draft systems and Lukr side pulls.
  • Maintain, clean and organized taproom areas, including the bar and seating areas.
  • Handle glassware and other serving materials with care to ensure cleanliness and safety.
  • Ensure that all beers are served at the appropriate temperature and in the correct glassware.
  • Run food to guests as Sudhalle is a counter service setup.
• Beer Knowledge and
  
  Education:
  • Stay up-to-date on our current beer lineup, including seasonal and specialty offerings.
  • Continuously expand knowledge of craft beer styles, ingredients, and brewing techniques.
  • Engage with customers to discuss beer styles, flavor profiles, and brewing trends.
  • Conduct brewery tours and tastings, providing educational experiences for guests.
• Sales and Merchandising:
  • Promote Wren Sudhalle merchandise, including apparel, glassware, and other branded items.
  • Process transactions accurately using our point-of-sale (Square for Restaurants) system.
  • Assist in maintaining inventory levels and restocking merchandise as needed.

Qualifications:

• Previous experience in a customer service or hospitality role preferred.
• Passion for craft beer and a desire to learn more about the brewing industry.
• Strong communication skills and the ability to engage with diverse groups of people.
• Excellent multitasking abilities and attention to detail in a fast-paced environment.
• Ability to work evenings, weekends, and holidays as required.
• AZ Food Handlers and Title 4 certifications or willingness to obtain certifications.

How to Apply:

If you are passionate about craft beer and enjoy providing exceptional customer service, we want to hear from you!

Wren Sudhalle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.