Server - Adobe PT

Job Details

• Job Location:
  
  Adobe Bar & Grille
  - Phoenix, AZ 85016
• Position Type:
  Part Time
• Education Level: High School or G.E.D
• Travel Percentage:
  None
• Job Shift: Weekdays and Weekends
• Job Category:
  Restaurant
  - Food Service

Join our Team at the Adobe Clubhouse at the Arizona Biltmore Golf Club!

We are looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club offers breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences.

The Server’s purpose is to serve food and beverages and to provide a positive dining experience for guests and members by ensuring they feel welcome, comfortable, and important. The goal is to provide a memorable dining experience for each guest’s overall satisfaction and enhances the reputation of the Adobe Clubhouse food outlets.

• Cultivating a positive work environment.
• Being efficient with time at work.
• Communicating effectively with management, co-workers, and guests.
• Being flexible.
• Maintaining integrity in all conversations and actions.
• Consistently reporting to work on time prepared to perform duties of position.
• Following internal procedures and external regulations; and reporting issues to management.

The duties and responsibilities listed below are essential to the employee’s position.

• Greet guests / members in a warm and friendly manner.
• Answer questions about the menu.
• Make recommendations based on customer preferences.

• Describe dishes accurately including ingredients and preparation methods.
• Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen is running out of any item.
• Answer questions on dietary restrictions or special requests.

• Take orders accurately by writing down the order and then entering the order into the POS at the server
• Suggest additional items to enhance the dining experience and increase revenue.

• Coordination with kitchen staff is important in timing of orders.
• Ensure food and beverage is served promptly and at an appropriate flow.

• Monitor tables, ensure guests and members have everything they need (e.g., water refills, utensils, etc.).
• Clear empty dishes, as needed
• Prepares tables, lays out napkins and utensils, making sure condiments are refilled, and performing all other preparation tasks.
• Handle payment process accurately and timely.

• May be scheduled to work at banquet events.
• Participates in pre-shift meetings, taste tests, and training.
• Performs side work, as assigned.
• Conform with all safety standards and use of all appropriate safety equipment.
• Follow good personal hygiene guidelines.
• Performs other duties, as assigned.

• High school diploma or general education degree (GED)
• Two to three years related server experience and/or training preferred
• Experience working at banquet events helpful but willing to provide training

• Possess strong interpersonal skills to deliver exceptional service – should be friendly, approachable, and attentive.
• Strong attention to detail and time management skills.
• Strong teamwork and collaboration:
  Ability to collaborate with kitchen staff, bartenders, bussers, and other restaurant staff.
• Strong communication skills including effective listening.
• Highly organized to manage multiple tables.
• Flexible and adaptable to changes in workflow, menu items, staff, etc.
• Ability to remain calm during peak hours or challenging guests or members.
• Comfortable in upselling.
• Demonstrated working knowledge of food handling regulations.

Required:

• Ability to use Point of Sale (POS) System
• Ability to use employee self-service on company’s human resources/payroll database

Required:

Position may utilize golf carts; thus,…