General Manager AZ

Our Mission

To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh.

You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with.

Alliance Hospitality Group is a growing company, and we are looking for team members to grow with us.

• Lead day-to-day restaurant operations while maintaining consistent standards for food, service, and hospitality.
• Create a warm and welcoming atmosphere through attentive, friendly, professional, and courteous service.
• Act with a sense of urgency and stay engaged in the operation to help drive and protect restaurant sales.
• Stay knowledgeable about the local market and surrounding restaurants, businesses, and hotels.
• Regularly evaluate service standards through company audits and guest and employee feedback.
• Maintain the highest standards of safety, security, sanitation, cleanliness, and overall restaurant appearance.
• Oversee restaurant repairs and maintenance to ensure the facility is operating at its best.
• Utilize basic computer applications and POS systems to support daily operations.
• Drive company standards and expectations throughout day-to-day operations.
• Inspire, Inspect, and Inform restaurant team members through consistent, hands-on leadership.

• Develop and support the management team in leading people and maintaining effective systems.
• Provide managers with meaningful and challenging opportunities that encourage continued growth and development.
• Conduct quarterly management evaluations to track performance and development of key leadership skills.
• Develop hourly team members and conduct quarterly staff evaluations.
• Recruit and hire great talent while providing coaching, accountability, and corrective action when needed.
• Develop and implement plans for continuous improvement in restaurant service and operations.
• Lead and support the restaurant's PR, marketing, and sales-building efforts.
• Address performance concerns directly and professionally while recognizing and rewarding strong performance.
• Build and maintain positive relationships with vendors while balancing operational and ownership needs.
• Create a culture of excellence, accountability, and teamwork while inspiring confidence throughout the restaurant.
• Implement efficient and productive systems and processes across all departments, including appropriate staffing levels.
• Ensure compliance with Arizona labor and hiring laws, Department of Health requirements, OSHA standards, and company policies.

• Build a culture of financial responsibility through effective management of sales, labor, waste, breakage, PPA, tip reporting, and overall costs.
• Ensure required financial and operational reporting is completed accurately and submitted on time.
• Establish and maintain proper use of waste sheets, labor proformas, and other financial controls.
• Oversee cash, credit, and other receipts by following company cash-handling and reconciliation procedures.
• Help develop and execute plans to meet or exceed P&L expectations while maximizing efficiency and productivity.
• Hold department managers accountable for their budgets, costs, and financial performance.
• Approve and track spending while ensuring necessary paperwork is completed promptly and accurately.
• Continuously look for opportunities to improve efficiency, productivity, and profitability.

• Minimum of 5 years of General Manager experience in a service-oriented, fine-dining restaurant environment.
• Strong leadership skills with the ability to develop, motivate, and hold teams accountable.
• Excellent guest service skills with the ability to provide personalized recommendations and create memorable experiences.
• Strong food and beverage knowledge.
• Excellent organizational and time-management skills with strong attention to detail.
• Ability to balance hospitality, team leadership, operational standards, and financial performance.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and special events.

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