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Senior Customer Success Manager - SaaS Restaurants

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Restaurant365
Full Time position
Listed on 2026-10-03
Job specializations:
  • Restaurant/Food Service
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 96000 - 121000 USD Yearly USD 96000.00 121000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager - SaaS for Restaurants

Restaurant
365 is seeking a Senior Customer Success Manager to manage long-term customer relationships and act as a trusted advisor for strategic accounts. You will partner with sales, onboarding, and product teams to maximize ROI and drive thoughtful product adoption across organizations.

You will lead initiatives to improve adoption, retention, and customer satisfaction while guiding complex projects and maintaining strong CSAT metrics, Health, and NPS across your portfolio.

Join us at Restaurant
365 as our next Senior Customer Success Manager
- SaaS for Restaurants in United States.

We are currently recruiting a Senior Customer Success Manager
- SaaS for Restaurants for our team in United States.

This is a genuine position to take on the Senior Customer Success Manager
- SaaS for Restaurants role at Restaurant
365.

As a Senior Customer Success Manager
- SaaS for Restaurants, you will play an important part at Restaurant
365 in United States.

Position Requirements
10+ Years work experience
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