Merchandise Manager - Arizona Financial Theater

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...

it’s no wonder we are certified as a

Job Description
* Are you someone who enjoys working in a fast-moving environment Do you enjoy live music Do you take pride in successfully leading a team to accomplish a common goal Then, the Live Nation Merchandise Manager position may be the right opportunity for you. The Merchandise Manager is the direct link between the artist’s representative(s) and the venue, overseeing the successful operation of all on-site artist/tour merchandise outlets.

The Merchandise Manager establishes and leads a highly motivated team of merchandise specialists who inventory, distribute, and display each piece of artist merchandise with pride. Throughout the show, the Merchandise Manager monitors inventory levels and requests additional stock as required, all while motivating the team to quickly and carefully fulfill each guest’s order. After the show is over, the Merchandise Manager oversees the team as they reassemble and inventory the remaining merchandise.

The Merchandise Manager then settles with the artist representatives and completes settlement reports. Once reconciliation is complete and the merchandise returned to the artist, the Merchandise Manager heads home, knowing the team successfully supported another show in merchandise operations*
* * Serve as a liaison amongst Artist/Tour Representative(s), Venue Management, and Merchandise Specialists team.*
* * Act as a brand ambassador for Live Nation, its local sponsors, and the venue*
* * Communicate with Artist/Tour Representative to advance product line for upcoming event(s)*
* * Develop Merchandise Specialist schedule based on event projections*
* * Oversee inventory count-in and count-out procedures*
* * Support successful sales operations at each event by training, mentoring, and motivating Merchandise Specialists team*
* * Ensure merchandise stands always remain clean and presentable and displays meet or exceed expectations*
* * Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations*
* * Complete all required reports in a timely manner, including pre-show, post-show, and payroll reports*
* * Communicate with Venue Management and Regional Merchandise Management team*
* * Ensure team compliance with Live Nation policies and procedures, as well as health and safety regulations
*** WHAT THIS PERSON WILL BRING
**** WHAT THIS ROLE WILL DO
** Objectives of the Role
* Oversee team of Merchandise Specialists to ensure an exceptional merchandise purchasing experience for all guests and fans in Live Nation venues
* Duties & Responsibilities

Skills & Qualifications
* Merchandise Managers must have refined communication and interpersonal skills
** Merchandise Managers are detail-oriented and highly organized
** Merchandise Managers are guest-centric and able to respond to requests and concerns in a professional manner
** Merchandise Managers must be team-driven and possess advanced leadership adeptness with the ability to train and mentor in a positive manner
** Merchandise Managers must have basic business proficiency with an understanding of the importance of forecasting and timely reporting
* Experience
* Prior experience is not as important as the appropriate attitude and interpersonal skills
* Job Requirements We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal…