Retail Sales Associate

Company

Cox Communications, Inc.

Sales

Solutions Specialist Mobile - CCI

Individual Contributor

No remote option; must work at a specified Cox location

No

Day

Hourly pay rate: $15.29 – $22.88 per hour. Eligible for an annual incentive/commission target of $15,348.00.

Ever stepped into a retail store and had a phenomenal customer service experience? How would you like to be responsible for creating those experiences with the potential of earning $51,072 per year? Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. You’ll work evenings, weekends, and holidays and report to a Store Manager, Assistant Store Manager, and team specialists.

• Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Assist with the opening/closing of store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support fellow sales agents when needed
• Continuously expand knowledge of current Cox products and competitor offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area

Targeted total compensation of $51,072 (average hourly $24.55) with potential for top earners to reach above $66,099 based on location, experience, and sales performance. Includes a full‑time hourly base rate plus monthly targeted commissions.

Competitive benefits include 401(k) with company match, comprehensive medical coverage, free Internet and other Cox discounted services, tuition reimbursement, adoption assistance, paid volunteer time off, childcare and eldercare resources, pet insurance, and more.

• High school diploma, GED, or up to two years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills for consultative, solutions‑based selling
• Ability to build relationships with a diverse customer base
• Ability to multi‑task and prioritize in a fast‑paced team environment
• Mobile within the store for long periods to greet customers and demonstrate products
• Computer literacy and aptitude for learning communication products and accessories
• Willingness to work a flexible schedule including weekends, evenings, and holidays
• Ability to lift 25–50 pounds for inventory management

• Some college experience with a focus in sales, business, or management
• At least one year of experience in a related field (e.g., sales, retail sales, service industry)
• Experience selling wireless/mobile products
• Fluency in Spanish, written and spoken

• Minimum of sixteen hours of paid time off every month and seven paid holidays annually
• Additional paid time off for bereavement, voting, jury duty, volunteer work, military leave, and parental leave
• Health care insurance (medical, dental, vision), retirement planning (401(k)), and additional paid days off such as sick leave, flexible vacation, and wellness days

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship.

Applicants must be authorized to work in the United States without current or future sponsorship. No OPT, CPT, STEM/OPT, or visa sponsorship is available now or in the future.