Guest-First General Merchandise Specialist

General Merchandise Expert

Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD

• Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
• Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
• Experience executing daily/weekly workload to support business priorities and deliver on sales goals

• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Engage with guests in a genuine way, which include asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
• Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests
• Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs
• Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
• Execute revisions, sales plans and planograms for all GM categories
• Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM)
• Conduct weekly price change workload for all GM categories
• Complete Radio Frequency  (RFID) scans in GM areas and system audit functions to ensure inventory accuracy
• Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely
• Own backroom aisles, including backstock, for your GM areas
• Process all inbound deliveries using the Receive application to ensure inventory accuracy
• Complete all backroom daily and weekly audits
• Operate power equipment only if certified
• Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines
• Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws
• All other duties based on business needs

• Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at Target
• Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do
• You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

• Welcoming and helpful attitude toward guests and other team members
• Learn and adapt to current technology needs
• Work both independently and with a team
• Resolve guest questions quickly on the spot
• Attention to detail and follow a multi-step processes

• Accurately handle cash register operations
• Climb up and down ladders
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at for additional information.