Store Manager, Retail & Store Manager

Scooter's Coffee Store Manager

We are looking for a driven, organized, and people‑focused Multi‑Unit Store Manager to oversee two Scooter's Coffee locations in South Phoenix. This role is responsible for leading both stores through strong systems, accountability, coaching, and culture development.

• Set the tone for every shift, coach with positivity, and ensure operational excellence while modeling our values of Integrity, Love, Courage, and Humility.

• Leading by Example:
  Be hands‑on during every shift—jumping behind the bar, greeting customers, and showing the team what great service looks like.
• Coaching & Development:
  Provide feedback, training, and encouragement to help baristas grow in skill and confidence.
• Operations Management:
  Support store checklists, uphold speed and quality standards, assist with scheduling, payroll, and inventory.
• Decision‑Making:
  Act as manager‑on‑duty when the Store Manager is off shift. Handle personnel and customer situations with professionalism and sound judgment.
• Creating a Positive Environment:
  Maintain a clean, upbeat, high‑energy, team‑oriented environment that motivates everyone to bring their best and creates a high‑energy atmosphere for our guests.

• Lead two Scooter's Coffee locations.
• Coach and develop Assistant Store Managers and team members.
• Maintain strong labor management and scheduling discipline.
• Manage COGS, inventory systems, ordering, waste, and food cost controls.
• Uphold cleanliness, speed, quality, and operational standards.
• Build strong culture, accountability, and team morale.
• Hire, onboard, train, and retain great people.
• Drive consistency in customer experience and hospitality.
• Monitor KPIs, store performance, labor %, sales trends, and margins.
• Help create systems and operational structure as we continue to grow.
• Problem‑solve quickly and operate with urgency and ownership.

• Strong work ethic, positive attitude, high energy.
• Highly relational people person.
• Natural leader who can hold high standards while caring deeply about people.
• Organized and detail oriented.
• Comfortable managing multiple priorities and locations.
• Strong communicator with follow‑through and accountability.
• Willing to lead from the front and roll up sleeves.
• Management experience in coffee, restaurant, or QSR required.

If you are hungry, dependable, growth‑minded, and want to help build a high‑performing operation with strong culture, we would love to meet you!