Collections Agent

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Experienced individual with strong leadership, communication, and building lasting client relationships. Proven ability to manage complex inquiries…

Position: Collection Agents

Start Date: October 6th

Pay Rate: $25/hr

Duration: 2-year contract with possibility for conversions from the 9-month mark

Must Haves:

• 4 + years of Experience working in a Collections Call Center reconciling delinquent accounts
• 2+ years of experience working within a high volume call center with both inbound & outbound calls
• Excellent written and verbal communication skills and must be comfortable in heavy phone support role
• Must be reliable and available to work onsite in North Phoenix
• Must be able to work 2 Saturdays per month and be able to work a 9AM-5PM & 10:30AM-7PM shift

Day-2-Day:

A client in Phoenix, AZ is looking for a Collection Agent to join their team. This team is responsible to collect funds from delinquent accounts. The money given to members are credit cards loans, home equity lines of credit, savings accounts that are over drawn, etc. Responsibilities of this individual are shown below:

• Will conduct Inbound and Outbound calls and will speak with about 40 members per day
• Will understand what the member’s needs are and provide solutions to help improve the member’s financial security
• Contacting members by telephone to negotiate debt recovery
• Negotiate settlements to receive payment on percentages of loans

Seniority level

• Seniority level Associate

Employment type

• Employment type
  
  Full-time

Job function

• Job function Finance
• Industries Banking

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Inferred from the description for this job

Medical insurance

Vision insurance

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