Outlet Customer Experience Specialist, Advisor

Outlet Customer Experience Specialist, Advisor

Best Buy Phoenix, AZ (85053)

The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world‑class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.

As the Sales Consultant – Appliance Outlet you will:

• Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
• Ensure inventory and merchandising standards are maintained in outlet store area.
• Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
• Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

• Ability to work successfully as part of a team.
• Ability to work a flexible schedule inclusive of holidays, nights and weekends.

• 3 months experience working in customer service, sales or related fields.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well‑being

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.