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Retail District Manager

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Goodwill Industries International, Inc.
Full Time position
Listed on 2026-08-18
Job specializations:
  • Retail
    Retail & Store Manager, Operations Management
  • Management
    Retail & Store Manager, Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 93000 - 113000 USD Yearly USD 93000.00 113000.00 YEAR
Job Description & How to Apply Below
## Retail District Manager Apply locations:
110071 - Thomas2 Storetime type:
Full time posted on:
Posted Todayjob requisition :
R W Beryl Ave Phoenix Arizona, 85016, Starting Pay :$ Annual Position

Description:

Responsible for the oversight, leadership and achievement of results for multiple Retail Store locations. Directs all aspects of daily operations; leading the team and driving the business.  Provides strategic vision, leadership and general management skills for both short- and long-term success. Key responsibilities include store operations, financial management, human resources, control of inventory and training & development.  Maintains control-related standards and procedures.  

Builds and retains motivated, high performing teams through effective leadership of line management.

Essential Duties and Responsibilities:

1.
Financial – Sustains growth through financial stewardship & fiscal responsibility.  
• Executes retail operations plan to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for profit, revenue, and production for multiple Retail Store locations.  
• Spends time in the stores with retail teams and customers to understand and identify business critical issues in order to ensure the alignment of tactics and strategies.  
• Coordinates with Store Managers to define objectives and goals by constantly developing innovative and cost effective product generation; monitors product levels daily to achieve bottom line sales budget against targets.  
• Works with the Regional District Director to generate ideas about future retail activities to ensure a cutting edge strategy; maintains up-to-date knowledge of the market place, competitors and trends.  
• Partners with Retail Leadership to facilitate the annual budget process.
2.
Customer & Community – Collaborates with customers to understand and deliver customer’s needs & expectations.  
• Partners with HR Business Partners to ensure people management goals are achieved and issues are satisfactorily resolved.  
• Ensures store locations deliver excellent customer service to donors and customers.  
• Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.  
• Partners with community businesses and organizations to promote Goodwill mission.  
• Serves as a Goodwill ambassador to the community.
3.
Operational Excellence – Implements strategies to maximize resources and infrastructure.  
• Ensures that store leadership is well-trained and fulfill their duties and responsibilities.  
• Coordinates efforts among locations to allocate donations, team members, and leadership to maximize area performance.  
• Ensures the district complies with all policies and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to team members and the business.  
• Must have reliable transportation to visit each location regularly (at least once a week) to teach, train, and inspire.  
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
4.
Team Goodwill – Promotes a culture that embraces growth & development to meet the needs of our team.  
• Leads the district in building a strong sales management culture; spends time coaching store leadership, identifying skills and opportunities for development; provides advice and guidance on issues.  Identifies top talent through interviews and hiring to ensure the organizations capability to deliver on its goals.  
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Store Managers.  
• Ensures that store leadership effectively manages performance of team members.  
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.  
• Plays critical role in driving company culture change efforts and change management processes.  
• Coordinates efforts with various Goodwill divisions, as needed.

Performs other related duties, as…
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