Sales Associate

GNC is seeking a Sales Associate passionate about health and wellness to deliver exceptional customer experiences in our retail stores. You will welcome shoppers, actively listen to their health and fitness goals, and recommend vitamins, supplements, and nutrition products that best support their needs. Using strong product knowledge and selling skills, you'll drive sales, promote loyalty programs, and help achieve store targets.

Responsibilities include operating the POS, merchandising, stocking, and maintaining a clean, organized store. You'll thrive in a performance-driven, customer-focused culture with opportunities to grow your retail and product expertise.

Responsibilities

• Welcome and engage customers to understand health and wellness goals
• Recommend vitamins, supplements, and nutrition products based on needs
• Maintain strong product knowledge of GNC offerings and promotions
• Process sales transactions accurately using POS systems
• Achieve or exceed individual and store sales targets
• Merchandise shelves, stock inventory, and maintain store cleanliness
• Support opening, closing, and cash-handling procedures
• Educate customers on loyalty programs and drive repeat business
• Handle customer concerns professionally and resolve basic issues
• Collaborate with team members to execute promotions and sales events

Required Skills

• Retail sales
• Customer service
• Point-of-sale (POS) systems
• Cash handling
• Product knowledge - nutrition and supplements
• Merchandising and stocking
• Upselling and cross-selling
• Inventory management basics
• Store opening and closing procedures
• Communication and interpersonal skills