Store Leader; Manager) Trainee

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world.

We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day.

If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

As a Store Leader, you will oversee store operations and implementation of our company’s Servant Leadership. You’ll learn about 7-Eleven’s Retailer Initiative strategy and be trained on our Retail Information System inventory management and ordering technology. You’ll also assist with managing the store staff – coaching, training, feedback, and scheduling – after completion of the required training and certifications.

• Ensure prompt, efficient and courteous guest service for yourself and the store employees.

• Handles escalated customer concerns and emergencies. Seeks appropriate resolution for the situation while observing Company guidelines.

• Maintain positive employee relations and morale by supervising employees and ensuring that Company policies and procedures are being followed and maintained.

• Ensures employees perform responsibilities per their job description.

• Monitoring customer and employee safety – Follow reporting per company policies.

• Following all company expectations, guidelines and policies as well as compliance with federal and local laws.

• Effectively manage all food programs, food preparations, food safety and 7
  
  Now programs.

• Forecast, order, stock, and merchandise product. Conduct inventory counts, submit invoices and reconcile reports.

• Aid in ensuring prompt reconciliation of store operations paperwork and cash/lottery reconciliation.

• Aid in maintaining a clean, guest friendly environment in the store. Employee must handle liquids, and certain cleaning solvents.

• Ability to utilize company expectations, store metrics, shops/visits and store reporting to positively affect change.

• Hire, train, mentor and coach of employees, including disciplinary accountability.

• Committed to work assigned hours of a least 50 hours per week.

• Must be able to work flexible hours (night, weekends, holidays, and occasional on-call duty.)

  • On-call duty will require the ability to be contacted outside of scheduled hours.

  • Applicable compensation to be applied for hourly positions.

  • Stores operate 24 hours a day, 7 days a week.

• Ability to cover any shift based on the needs of the business. This may include working more than a scheduled 50-hour work week.

• See Employee Handbook – California Addendum for state specific requirements.

EDUCATION: High School/GED

YEARS OF RELEVANT

WORK EXPERIENCE:

1+ years

YEARS OF MANAGEMENT

EXPERIENCE:

1+ years

CERTIFICATIONS / LICENSES: A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment. Maintains current food handlers or food safety certification as required by county.

• Experience as Store Leader; or an equivalent combination of education and experience.

• Desire to be part of a performance-driven team.

• Ability to oversee and provide customer service leadership, training, and coaching, for all store employees.

• Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.

• Ability to implement all food, merchandising and marketing programs.

• Competency in cash handling, fuel transactions, and promoting our loyalty program. Strong mathematics ability.

• D…