Customer Service Lead

Career Opportunities with United Central Industrial Supply

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Current job opportunities are posted here as they become available.

Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at Sun Source, Lubrication Equipment & Supply! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!

We are currently seeking a high energy Customer Service Manager to join our Customer Service Team to support our outside sales team. Based in Phoenix, AZ, the primary responsibility of the Customer Service Manager - Industrial Distribution is to provide the higher level support to our customers and Account Managers.

• Maintain and improve customer relationships
• Assist & support Account Managers
• Provide accurate product information, pricing and availability in a fast pace environment
• Negotiate sale and purchase price
• Assist with customer returns
• Expedite and route material
• Provide product literature
• Technical assistance
• Upload data on customer internet portals
• Create quotes and sales orders
• Assist with pulling inventory and preparing shipments
• Follow up with Customers to provide accurate delivery dates and updated order status
• Outbound prospecting calls to grow our market and sell value-add services
• Update customer information in CRM
• Other duties may be required

• Industry competitive compensation plan
• Medical, dental and 401(k)
• We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

• 3 years of experience and/or a 2-year Associate or Technical degree
• Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred.
• Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
• Working experience with Trend is a plus
• Strong analytical, mathematical, and mechanical aptitude

Sun Source provides a team environment that fosters personal growth and development. We believe in getting the right people on our team so if you are a high-energy person and effective in achieving sales results then we want to hear from you!

WE ARE AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER M/F/V/D

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.