Inside Sales Representative

Arrow Exterminators is looking to hire a full‑time Inside Sales Representative to sell additional services to existing and former customers by phone. The role also provides administrative support to service centers by answering phones, scheduling services, and managing payment data. It requires exceptional customer service skills and meeting daily call volume standards. The position earns an hourly rate plus commissions.

• Generous time off
• 11 paid holidays
• 401(k) with company match and Roth IRA
• Medical, dental and vision insurance
• High deductible HSA
• Telemedicine
• Disability, cancer, and accident insurance
• Health & wellness suite
• Company‑paid and optional life insurance

The Inside Sales Representative will call existing and potential customers to introduce and educate them on services that best meet their needs and enroll them in those services. The role partners with Outside Sales by generating leads and appointments through telephone conversations and by supporting the administrative team with inbound calls for scheduling, billing, or problem resolution. The representative documents all interactions and call activity in the customer relations management system, supports lead‑generating programs created by the corporate Inside Sales Department, and receives coaching and support from regional training managers.

Data entry skills are required for accurate record‑keeping.

• Previous customer service experience (preferred)
• Excellent telephone skills
• Basic computer skills
• Ability to pass and maintain any state regulatory agency‑required licensing/certification exams
• Able to pass internal technical exams
• High school diploma or equivalent
• Ability to work a 40‑hour minimum work week
• Willingness to work minimal overtime as needed

The role offers an hourly rate in addition to commissions.

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators is a drug‑free workplace and performs pre‑employment drug screens and background checks on all employees.